Moraine Court Supportive Living

Positive Reviews:

• Residents enjoy a friendly community with men's and women's groups and activities.
• Many families have found the staff to be supportive, going above and beyond in caring for their loved ones and assisting with transitions to memory care facilities when needed.
• The facility is praised for its cleanliness, spacious rooms, and the staff's willingness to help residents and their families.
• Professionals, including social workers and skilled nursing staff, commend the facility for smooth transitions and excellent partnerships.
• Residents appreciate the variety of activities available, making their senior years enjoyable.
• The staff, particularly mentioned by name, are recognized for their helpfulness, positive energy, and dedication to residents' well-being.
• Visitors note the friendly atmosphere, good meals, and the facility's renovations.

Negative Reviews:

• Some staff members are described as rude and disrespectful, with poor communication skills and scheduling issues.
• Concerns about cleanliness, including reports of bed bugs and unpleasant odors in hallways.
• There are complaints about the staff's lack of engagement with residents and families, and allegations of neglect, including refusal to administer medication.
• One review mentions a resident's apartment being misused by staff during the resident's hospital stay.

Overall:

Moraine Court Supportive Living receives mixed reviews. While many families and professionals share positive experiences highlighting the caring staff and good facilities, there are serious concerns raised about cleanliness, staff behavior, and resident care that potential residents and their families should consider.