📞 Call for pricing and availability: (800) 780-8101
Montowese Health & Rehabilitation Center
163 Quinnipiac Avenue, North Haven, CT 06473
For Pricing & Availability
(800) 780-8101To Reach a Resident
(203) 624-3303Estimated Pricing
Price Comparison
Montowese Health & Rehabilitation Center Description
Montowese Health & Rehabilitation Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 3.1 miles outside the town of North Haven, Connecticut. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.8 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in North Haven
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in North Haven
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in North Haven
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in North Haven
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Montowese Health & Rehabilitation Center show a mixed range of experiences from patients and their families. Some highlight the attentive and caring staff, particularly praising the physical therapy (PT) and occupational therapy (OT) departments, as well as the quality of food, with eggplant parm being a favorite. The therapy department and recreational activities receive special mentions for their excellence and variety, contributing positively to the healing process.
However, several reviews express significant concerns about the quality of care, including issues with staff responsiveness, medication errors, and overall patient treatment. Complaints include a perceived lack of compassion from some staff members, problems with meal service for specific dietary needs, and inadequate communication with families. The handling of insurance and discharge processes also came under criticism, with some feeling that financial considerations overshadow patient welfare.
Notably, some reviews point out staffing issues, suggesting that the facility is sometimes short-staffed, which impacts the level of care and service. Despite these challenges, there are accounts of remarkable recovery stories and gratitude for the dedicated support from specific staff members, indicating that experiences can vary widely.
Overall, while there are instances of positive feedback regarding the care and support provided by Montowese Health & Rehabilitation Center, there are also significant concerns that potential patients and their families may wish to consider. The facility's response to these issues and their commitment to addressing them could be crucial for future patients' experiences.
Reviews
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Montowese Health & Rehabilitation Center Videos
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $178454
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-03-05 | 2021-02-16 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-03-05 | 2021-02-16 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2020-03-05 | 2021-02-16 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-03-05 | 2021-02-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2019-01-17 | 2019-04-03 | E | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-16 | 2022-09-16 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-08-16 | 2022-09-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-08-16 | 2022-09-16 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-08-16 | 2022-09-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-08-16 | 2022-09-16 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-08-16 | 2022-09-16 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-16 | 2022-09-16 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-08-16 | 2022-09-16 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-08-16 | 2022-08-16 | J | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-08-16 | 2022-09-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-08-16 | 2022-09-16 | E | Administration Deficiencies | Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. |
| 2022-08-16 | 2022-09-16 | D | Administration Deficiencies | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| 2022-08-16 | 2022-09-16 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-06-22 | 2022-07-15 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-06-22 | 2022-07-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-06-22 | 2022-07-15 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-22 | 2022-07-15 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-01-14 | 2022-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-14 | 2022-02-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-03-06 | 2020-07-03 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-03-06 | 2020-07-06 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-03-06 | 2020-08-10 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-03-06 | 2020-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-03-06 | 2020-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2020-03-06 | 2020-08-10 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2020-03-06 | 2020-08-10 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-03-06 | 2020-08-10 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2020-03-06 | 2020-08-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-22 | 2021-04-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-22 | 2021-04-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-22 | 2021-04-30 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-25 | 2021-01-25 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-01-25 | 2021-01-25 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-01-17 | 2019-02-20 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-01-17 | 2019-02-20 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-01-17 | 2019-02-20 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-01-17 | 2019-02-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-01-17 | 2019-02-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-03 | $48,770 |
| 2019-09-09 | $17,355 |
| 2020-06-04 | $3,250 |
| 2021-04-22 | $3,250 |
| 2022-06-22 | $167,014 |
| 2022-06-22 | $8,190 |
| 2022-06-22 | $745,445 |
| 2022-06-22 | $12,600 |
What is in the Neighborhood
- The closest city is North Haven which is 3.1 miles away and has a population of 24,093 (small town).
- The average income is $99,776, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 33
- Average Temperature: 54.9
- Day Breakdown: The area gets 140 days of rain, 24 days of snow and 200 days of sun
- Precipitation: 1.4 inches a year
- The crime rate is 4.05 per 100 people which is average compared to other cities.
- Violent Crime: 0.27 incidents per 100 people
- Property Crime: 3.4 incidents per 100 people
- Drug-Related Crime: 0.05 incidents per 100 people
- The average life expectancy in zip code is 79.29 years old, which is high compared to other zip codes.
- Air Quality: Good Days 134.0, Moderate Days 47.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
BJ's Wholesale Club
0.9 miles awayAldi
1.8 miles awayWalmart Supercenter
1.9 miles awayLiuzzi Gourmet Food Market
2.2 miles awayWhitneyville Food Center
2.6 miles awayNone Found
Bus Stations
State & Ridge
2.1 miles awayMitchell Drive
2.9 miles awayOrange/Canner
3.0 miles awayWillow/Foster
3.0 miles awayWillow/Orange
3.1 miles awayBanks
TD Bank
1.8 miles awayWells Fargo
1.9 miles awayFirst Niagara
3.1 miles awaySantander
3.1 miles awayBank of America
3.4 miles awayHospitals
Yale Health Center
4.0 miles awayYale New Haven Hospital
4.7 miles awayGrimes Center
4.8 miles awaySmilow Cancer Hospital
4.8 miles awayConnecticut Mental Health Center
4.8 miles awayPharmacies
Rite Aid
0.5 miles awayCVS Pharmacy
0.5 miles awayWalgreens
1.9 miles awayHancock Pharmacy
3.3 miles awayNew Haven Pharmacy
3.4 miles awayDentists
East Rock Dental LLC
2.9 miles awayFamily Dentistry
3.1 miles awayHorizon Dental
3.2 miles awayGrand Dental
3.2 miles awayParkway Dental
3.3 miles awayParks
Peter's Rock
0.3 miles awayMontowese Park
0.5 miles awayMiddletown Avenue Park
0.8 miles awayPalmieri Parcel
1.1 miles awayQuinnipiac River Marsh Wildlife Area
1.2 miles awayNone Found
Shopping
Kings Acres
2.8 miles awayConnecticut Post Mall
11.7 miles awayWestfield Meriden
14.3 miles awayBrass Mill Center
16.2 miles awayHawley Lane Mall
17.0 miles awayCulture
Jones Auditorium
3.2 miles awayAct 2 Theater
3.4 miles awayLittle Theatre
3.8 miles awayAlliance Theatre
4.0 miles awayOff Broadway Theater
4.3 miles awayRestaurants
Formosa
0.3 miles awayLongHorn Steakhouse
0.4 miles awayFriendly's
0.7 miles awayRuby Tuesday
0.7 miles awayBonessess's Apizza
0.7 miles awayGet exact pricing & check availability
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