📞 Call for pricing and availability: (800) 780-8101

Monroe Community Hospital

435 East Henrietta Road, Rochester, NY 14620

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 760-6500

Estimated Pricing

Studio
Estimated $5,289

Price Comparison

  • Average City Price: $5,237
  • Average State Price: $9,241
  • Average National Price: $7,508


  • Monroe Community Hospital Description

    Monroe Community Hospital is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.9 miles outside Rochester, New York. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5 out of 10 making it the 49th highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rochester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Rochester


    Community Reviews

    5.0
    Monroe Community Hospital
    Based on My Caring Plan's proprietary scoring, including 39 reviews across the web

    Ranking

  • Ranking in City: 49 out of 57 communities in Rochester
  • Ranking in State: 1125 out of 1231 communities in NY
  • Facility and Grounds B

    Care C

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews report witnessing or experiencing neglect, abuse, and poor management, including issues with patient care, unprofessional behavior from staff, and lack of communication.
    • Complaints about the facility include unpleasant odors, inappropriate food for diabetic patients, and staff being distracted or unresponsive to patient needs.
    • Some positive comments highlight pleasant employees, a nice atmosphere, and effective rehabilitation services for some residents.
    • Concerns were raised about the facility's handling of complaints, with reports of retaliation against those who speak up and a lack of response from administration.
    • There are mixed reviews about the staff, with some praising the care and dedication of certain employees, while others criticize the overall attitude and service quality.
    • Issues with staffing levels were mentioned, including both understaffing and mismanagement of staff assignments, affecting the quality of care and employee satisfaction.
    • Some reviewers expressed serious concerns about the facility's practices, including questionable legal actions and debt collection strategies that have garnered negative attention.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Medicine

    Neuropsychology

    Rehabilitation Nursing

    Physical Therapy

    Occupational Therapy

    Speech and Language Pathology


    Services

    Emotional Support

    Chaplain

    Volunteer Opportunities


    Activities

    Social Events

    Exercise Classes

    Recreational Activities

    Regular Shopping Trips

    Pet Therapy

    Fishing Trips


    Community Amenities

    Friendship Place

    Safe and Secure Environment

    Pastoral Care Services

    Grief Counseling

    Lounge

    Lobby


    Room Amenities

    Medications


    Dining

    Nutrition

    Café



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 2
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 566
    Total current residents: 384
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 8
    Number of substantiated complaints: 25
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $13507


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-01 2023-06-30 C Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2023-05-01 2023-06-30 E Egress Deficiencies Install proper backup exit lighting.
    2023-05-01 2023-06-30 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-05-01 2023-06-30 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-05-01 2023-06-30 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2023-05-01 2023-06-30 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-05-01 2023-06-30 C Electrical Deficiencies Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    2023-05-01 2023-06-30 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2023-05-01 2023-06-30 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-05-01 2023-06-30 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2021-07-15 2021-08-20 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-07-15 2021-08-20 D Egress Deficiencies Have exits that are accessible at all times.
    2021-07-15 2021-08-20 D Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2019-10-22 2019-12-19 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2018-01-26 $6,893
    2021-07-15 $13,507

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rochester which is 2.9 miles away and has a population of 209,802 (small city).
    • The average income is $55,354, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.5
      • Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 10.26 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.77 incidents per 100 people
      • Property Crime: 6.59 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    0.3 miles away
    Tops
    1.4 miles away
    BJ's Wholesale Club
    1.6 miles away
    Restaurant Depot
    1.7 miles away
    Lori's Natural Foods Center
    1.8 miles away

    None Found

    Bus Stations

    Strong/Eastman Dental
    0.8 miles away
    Medical School
    0.8 miles away
    University of Rochester Shuttle Bus
    0.9 miles away
    Wilmot Stop
    1.0 miles away
    Wilson Blvd. Stop
    1.1 miles away

    Banks

    Advantage Federal Credit Union
    0.3 miles away
    Five Star Bank
    0.4 miles away
    M&T Bank
    1.4 miles away
    Citizens Bank
    1.9 miles away
    Bank of America
    2.0 miles away

    Hospitals

    Rochester Psychiatric Center
    0.5 miles away
    University of Rochester Medical Center
    0.6 miles away
    Wilmot Cancer Institute
    0.6 miles away
    Westfall Park Medical Center
    1.0 miles away
    Clinton Crossings
    1.1 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    UR Medicine Employee Pharmacy
    0.7 miles away
    CVS
    3.0 miles away
    New Clinton Pharmacy
    3.4 miles away
    Rite Aid
    3.7 miles away

    Dentists

    Dr Violeta Garcia-Lepore
    0.7 miles away
    East Ave Dentistry
    3.7 miles away
    Pittsford Family Dental
    4.6 miles away
    Dr. Stein Orthodontist
    5.5 miles away
    Lilac Family Dental
    6.6 miles away

    Parks

    Eastmoreland Park
    0.3 miles away
    Mark's Park
    0.4 miles away
    Brighton Town Park
    0.6 miles away
    Genesee Valley Park
    0.8 miles away
    Highland Park
    0.9 miles away

    Places of Worship

    Islamic Center of Rochester
    0.8 miles away

    Shopping

    Market Square
    1.7 miles away
    Henrietta Plaza
    1.7 miles away
    The Marketplace Mall
    1.9 miles away
    Win-Jeff Plaza
    2.5 miles away
    Pittsford Plaza
    3.9 miles away

    Culture

    Strong Auditorium
    1.2 miles away
    OFC Creations Theatre Center
    2.4 miles away
    Bread & Water Theatre
    2.7 miles away
    Village Idiots Improv Comedy
    2.7 miles away
    Geva Theatre Center
    2.8 miles away

    Restaurants

    DiBella’s Old Fashioned Submarines
    0.2 miles away
    Cheeburger Cheeburger
    0.2 miles away
    New Number One
    0.3 miles away
    Country Sweet Chicken & Ribs
    0.3 miles away
    Pontillo's Pizza
    0.3 miles away

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    Google map of Monroe Community Hospital

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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