Monmouth Care Center

Monmouth Care Center receives a mix of reviews, highlighting both positive and negative experiences. Many reviewers praise the facility for its kind, caring staff, and clean environment. The recreation and physical therapy departments receive special mentions for their helpfulness and effectiveness in aiding recovery. Several reviewers express gratitude for the compassionate care their loved ones received, noting improvements in their conditions and the facility's efforts to accommodate non-English speaking family members.

However, some reviews paint a different picture, criticizing the facility for poor management, lack of attention to individual dietary needs, and inadequate communication with families. Concerns are raised about the quality of care, with one reviewer alleging unprofessional behavior by the administrator and another highlighting issues with the facility's handling of a patient's funds post-mortem. Complaints about the food quality and the handling of patient needs and emergencies are also mentioned.

Despite the criticisms, there are numerous accounts of positive experiences, with families feeling their loved ones are safe and well-cared for, especially during the pandemic. The facility's cleanliness and the staff's attentiveness are frequently commended. The physical therapy program, in particular, is lauded for its excellence.

In summary, while Monmouth Care Center is appreciated by many for its staff's dedication and the quality of care provided, there are significant concerns regarding management practices, communication, and the handling of specific patient needs that potential clients might want to consider.