Mom & Dads House-Cottage

The majority of reviews for Mom and Dad's House Cottage are overwhelmingly positive, highlighting the exceptional care, cleanliness, and personalized attention residents receive. Many reviewers praise the staff's patience, understanding, and dedication to creating a nurturing environment for individuals with Alzheimer's and other conditions. The facility offers a range of activities and services, including exercise programs, daily activities, entertainment, and even in-house haircuts and doctor house calls, though some of these come at an extra cost.

One review stands out for its negative experience, mentioning an illegal eviction and use of a discredited letter by the owner. Another critical review discusses issues with management, safety concerns due to improperly managed electrical setups, and a perceived lack of skilled care for residents with specific needs. Additionally, there are complaints about noise from construction projects and maintenance work, suggesting a lack of consideration for the neighborhood.

Conversely, many families express deep gratitude for the care their loved ones received, noting the facility's efforts to keep residents safe during the Covid pandemic, the variety of stimulating activities provided, and the sense of community fostered among residents and staff. The home-like atmosphere, cleanliness, and seasonal decorations are frequently mentioned, contributing to a positive living environment.

Overall, Mom and Dad's House Cottage is described as a loving, safe, and professional care facility that many families recommend. While there are a few negative experiences, the majority of reviews reflect satisfaction with the care provided and the facility's management.