Moldaw Family Residences At 899 Charleston

Positive Feedback:

• Many reviewers find Moldaw a great place to live and work, highlighting the facility's cleanliness, safety, and the abundance of activities available for residents.
• The staff is frequently praised for being friendly, helpful, and knowledgeable, contributing significantly to the positive living experience.
• Residents appreciate the high-quality amenities, the variety of interesting committees and classes available, and the exceptional food service.
• The proximity to the JCC and access to its world-class gym and programs is a noted benefit, especially appreciated during the Covid epidemic for maintaining physical and mental health.
• The sales and marketing team, including specific staff members, are commended for their caring, open, and accessible approach, especially during the application and move-in processes.

Mixed Feedback:

• While the facility is generally well-regarded, some concerns are raised about its suitability for memory care or assisted living needs.

Negative Feedback:

• A reviewer reported a negative experience with a parking service staff member during an emergency situation, criticizing the lack of empathy and assistance provided.

Overall Sentiment:

Moldaw is highly praised for its facilities, staff, and the quality of life it offers to its residents. The community is active and engaging, with plenty of opportunities for social interaction, physical activity, and personal growth. While it excels in many areas, potential residents with specific care needs should inquire further about its suitability for their situation. The incident with the parking service staff appears to be an isolated event but does highlight an area for potential improvement in customer service and emergency response.