Mn, Blaine – Edgewood

Positive Reviews:

• Former employees and family members praise the management and staff at Edgewood for being knowledgeable, respectful, and caring.
• Many reviewers highlight the clean environment and the warm, friendly community that makes residents feel at home.
• Staff are commended for treating residents like family, being attentive, and providing compassionate care.
• Volunteers and visitors note the excellent facilities and the professionalism of the staff.
• Families appreciate the support during difficult times, including end-of-life care, and commend the staff for their compassion and dedication.

Negative Reviews:

• Some reviews express concerns over changes in policies and accommodations for residents' needs, leading to dissatisfaction with the care provided.
• There are complaints about the professional conduct of the staff and management, with some mentioning unprofessional behavior and lack of transparency.
• Issues with medication management and staff treatment are mentioned, including cases of overmedication and lack of individualized care.
• Concerns about the work environment for staff, including claims of being underpaid and treated poorly, are also noted.

Mixed Feedback:

While many reviews praise the care and environment at Edgewood, highlighting the staff's dedication and the community's warmth, there are significant concerns regarding changes in care policies, staff professionalism, and management practices. Prospective residents and employees may want to consider these varied experiences.