Mitchell House

Summary of Reviews for Mitchell House:

• Some former staff and family members express serious concerns about the level of care and professionalism at Mitchell House, mentioning understaffing, inadequate management, and neglect.
• There are reports of residents not receiving timely assistance, including being left in unsanitary conditions, and some residents requiring more specialized care than what is provided.
• Conversely, several reviews praise the caring nature of the staff, particularly towards residents in the dementia and memory care units. Shoutouts were given to the CNA’s, Hospice, and Housekeeping staff for their wonderful care.
• Family members of residents have shared mixed experiences, with some noting their loved ones were well taken care of, while others observed a decline in their family member's condition due to what they perceive as inadequate care.
• Positive remarks include friendly staff, happy residents, and a sense of community among those living there. Some residents and family members feel very much at home and are satisfied with the care and services provided.
• Concerns were raised about cleanliness and hygiene, particularly in the dementia unit, with reports of rooms not being cleaned regularly and residents not receiving baths.
• There are allegations of staff misconduct, including theft and inappropriate behavior, which raises concerns about the overall environment and safety of the residents.

Note: These reviews reflect a range of experiences and opinions. Prospective residents and their families are encouraged to conduct their own research to make an informed decision.