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Mission Point Nsg & Phy Rehab Ctr Of Big Rapids
725 W Fuller, Big Rapids, MI 49307
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(800) 780-8101To Reach a Resident
(231) 796-2631Estimated Pricing
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Mission Point Nsg & Phy Rehab Ctr Of Big Rapids Description
Mission Point Nsg & Phy Rehab Ctr Of Big Rapids is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Big Rapids, Michigan. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.2 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Big Rapids
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Big Rapids
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with experiences ranging from highly positive to deeply concerning.
- Several reviewers praised the facility for its caring and dedicated staff, particularly highlighting the efforts of the physical/occupational therapy teams and nursing staff. Positive experiences also noted the facility's cleanliness, the quality of care, and the welcoming atmosphere for both residents and staff.
- On the other hand, numerous concerns were raised about the facility's management and communication. Issues included difficulty in contacting or receiving accurate information from staff, discrepancies in reported patient abilities versus observed abilities, and a lack of responsiveness to patient needs. One review specifically mentioned a situation where a resident's cellphone was allegedly hidden, restricting their communication.
- There were also reports of inadequate care, such as delayed response times to resident calls, medication errors, and insufficient hygiene maintenance. One reviewer mentioned a significant staff turnover due to management issues, suggesting systemic problems.
- Health and safety concerns were raised, including a COVID-19 outbreak and the facility's handling of isolation and hydration needs during recovery. Additionally, there were complaints about the physical state of the facility, including odors and maintenance issues.
- Despite these challenges, some reviews expressed gratitude for the support and care provided during difficult times, with one individual looking forward to volunteering at the facility. Another review appreciated the facility for making their loved one feel at home and well cared for.
In summary, while there are heartfelt endorsements of the staff's kindness and professionalism, significant concerns about management, communication, and care standards suggest a need for thorough evaluation by prospective residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 1, 1978
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 78
Total current residents: 68
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 19
Number of payment denials: 0
Number of fines: 8
Total cost of fines: $174729
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-07-07 | 2022-08-05 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
2022-07-07 | 2022-08-05 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2022-07-07 | 2022-08-05 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
2022-07-07 | 2022-08-05 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-07-07 | 2022-10-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-07-07 | 2022-08-05 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2022-07-07 | 2022-08-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
2022-07-07 | 2022-08-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2020-11-04 | 2020-12-15 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2020-11-04 | 2020-12-15 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2020-11-04 | 2020-12-15 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2020-11-04 | 2020-12-15 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2019-05-15 | 2019-06-13 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-03-21 | 2023-04-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-07-07 | 2022-08-01 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
2022-07-07 | 2022-08-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2022-07-07 | 2022-08-01 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
2022-07-07 | 2022-08-01 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2022-07-07 | 2022-08-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-07-07 | 2022-08-01 | E | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2022-07-07 | 2022-08-01 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2022-07-07 | 2022-08-01 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2022-07-07 | 2022-08-01 | D | Environmental Deficiencies | Have policies on smoking. |
2022-04-21 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2022-04-21 | 2022-05-20 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
2022-04-21 | 2022-05-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2022-04-21 | 2022-05-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-04-21 | 2022-05-20 | F | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
2021-08-13 | 2021-09-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2021-08-13 | 2021-09-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2021-08-13 | 2021-09-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2021-08-13 | 2021-09-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2021-08-13 | 2021-09-06 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
2021-08-13 | 2021-09-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2020-11-09 | 2020-12-15 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
2020-11-09 | 2020-12-15 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
2020-11-09 | 2020-12-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2020-11-09 | 2020-12-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2020-11-09 | 2020-12-15 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2020-11-09 | 2020-12-15 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2020-11-09 | 2020-12-15 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2020-11-09 | 2020-12-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2020-11-09 | 2020-12-15 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
2020-11-09 | 2020-12-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2020-11-09 | 2020-12-15 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
2020-11-09 | 2020-12-15 | F | Infection Control Deficiencies | Report COVID19 data to residents and families. |
2020-11-09 | 2020-12-15 | F | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
2020-11-09 | 2020-12-15 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2020-11-09 | 2020-12-15 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2020-11-09 | 2020-12-15 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-03-16 | 2021-04-09 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
2021-03-16 | 2021-04-09 | H | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2021-03-16 | 2021-04-09 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2021-03-16 | 2021-04-09 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2021-03-16 | 2021-04-09 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
2020-11-23 | 2020-12-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2020-09-24 | 2020-10-23 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
2020-09-24 | 2020-10-23 | D | Resident Rights Deficiencies | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. |
2020-09-24 | 2020-10-23 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2020-09-24 | 2020-10-23 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2020-09-24 | 2020-10-23 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2019-05-17 | 2019-06-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2019-05-17 | 2019-06-13 | E | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
2019-05-17 | 2019-06-13 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
2019-05-17 | 2019-06-13 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
2019-05-17 | 2019-06-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-05-17 | 2019-06-13 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2019-05-17 | 2019-06-13 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2019-05-17 | 2019-06-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-05-17 | 2019-06-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-05-17 | 2019-06-13 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2019-05-17 | 2019-06-13 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2019-05-17 | 2019-06-13 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2019-05-17 | 2019-06-13 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-05-17 | 2019-06-13 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
2019-05-17 | 2019-06-13 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-05-17 | 2019-06-13 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2019-05-17 | 2019-06-13 | E | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
Fines
Fine Date | Fine Amount |
---|---|
2017-12-20 | $10,000 |
2018-05-24 | $16,000 |
2020-06-16 | $8,294 |
2020-12-14 | $650 |
2020-12-21 | $975 |
2020-12-28 | $1,300 |
2021-01-04 | $1,625 |
2021-03-16 | $106,730 |
2021-08-13 | $3,250 |
2021-08-13 | $5,000 |
2022-04-21 | $20,000 |
2022-07-07 | $40,199 |
2022-07-07 | $61,845 |
What is in the Neighborhood
- The closest city is Big Rapids which is 0.7 miles away and has a population of 10,397 (small town).
- The average income is $55,685, which is average compared to other zip codes.
- Weather
- The average life expectancy in zip code is 77.8 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.7 miles awayAldi
1.0 miles awayMeijer
1.1 miles awaySave-A-Lot
1.3 miles awayEbel's General Store
12.3 miles awayNone Found
Bus Stations
Big Rapids
1.3 miles awayHoward City
20.2 miles awayBanks
Independent Bank
0.3 miles awayWest Michigan Credit Union
0.4 miles awayLake-Osceola State Bank
0.4 miles awayChemical Bank
0.4 miles awayIsabella
0.9 miles awayHospitals
Spectrum Health Big Rapids Hospital
0.9 miles awaySpectrum Health Reed City Hospital
13.0 miles awaySpectrum Health Kelsey Hospital
20.3 miles awayPharmacies
Walgreens
0.5 miles awayEvart Pharmacy
18.6 miles awayNone Found
Parks
Green Space
0.5 miles awayBig Rapids
0.5 miles awayLibrary Park
0.5 miles awaySanter Nature Preserve
0.6 miles awayHelen's Garden
0.7 miles awayNone Found
None Found
Culture
Creative Arts Center
0.7 miles awayReed City Theater Guild
12.8 miles awayIdlewild Historical and Cultural Center
20.5 miles awayRestaurants
Applebee's
0.2 miles awayBob Evans
0.2 miles awayTtowa Sushi
0.5 miles awayThe Rock (Ferris State University
0.8 miles awayPizza Hut
1.2 miles awayGet exact pricing & check availability
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