📞 Call for pricing and availability: (800) 780-8101
Mission Palms Healthcare Center
240 Hospital Circle, Westminster, CA 92683
For Pricing & Availability
(800) 780-8101To Reach a Resident
(714) 892-6686Estimated Pricing
Price Comparison
Mission Palms Healthcare Center Description
Mission Palms Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Westminster, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.7 out of 10 making it the 2nd highest rated community in the city out of 6 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Westminster
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Westminster
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Westminster
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Visitors have shared mixed experiences at Mission Palms, ranging from issues with visitor policies and pain management to high praise for the staff's compassion and professionalism. Some visitors reported confusion and frustration with the facility's visiting hours and appointment system, feeling that the staff, including nurses and supervisors, could have handled situations more effectively. In contrast, others have highlighted the exceptional care and support provided by the staff, including nurses, receptionists, social workers, and physical therapists, who are described as friendly, courteous, and dedicated to patient well-being.
Several reviews commend Mission Palms for its clean environment, effective communication between departments, and a family-like atmosphere that extends to both patients and staff. The physical therapy and rehabilitation services received particular mention for their quality and the positive outcomes they helped achieve. However, concerns were raised about the facility's handling of COVID-19 protocols, with one reviewer alleging inadequate measures that put patients and staff at risk.
Despite these concerns, many reviewers recommend Mission Palms for its attentive and caring staff, clean facilities, and the overall quality of care provided. The facility is praised for creating a warm and inviting atmosphere, even amidst challenges such as the COVID-19 pandemic. The dedication of the staff, from nursing to maintenance, has left a positive impression on many visitors and patients alike.
However, there are serious allegations regarding the facility's administration, including claims of discrimination and unprofessional behavior, such as the mishandling of a patient's personal belongings. These negative experiences highlight the need for potential improvements in management and patient relations at Mission Palms.
Overall, while many reviews celebrate the care and environment at Mission Palms, there are significant areas of concern that prospective patients and their families may wish to consider.
Reviews
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Mission Palms Healthcare Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 22, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 89
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-29 | 2023-04-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-29 | 2023-04-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2019-12-17 | 2020-01-21 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2019-12-17 | 2020-01-21 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-12-17 | 2020-01-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-12-17 | 2020-01-21 | D | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2019-12-17 | 2020-01-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-02-26 | 2019-03-18 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-02-26 | 2019-03-18 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-14 | 2022-10-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-03-23 | 2023-04-24 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2023-03-23 | 2023-04-24 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-03-23 | 2023-04-24 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-03-23 | 2023-04-24 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-23 | 2023-04-24 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-23 | 2023-04-24 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-03-23 | 2023-04-24 | F | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-03-23 | 2023-04-24 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2023-03-23 | 2023-04-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-03-23 | 2023-04-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-05 | 2021-11-05 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-05 | 2021-11-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-12-06 | 2020-01-04 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-12-06 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-06 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-12-06 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-06 | 2020-01-04 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-12-06 | 2020-01-04 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-12-06 | 2020-01-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-06 | 2020-01-04 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-12-06 | 2020-01-04 | B | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-12-06 | 2020-01-04 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-06 | 2020-01-04 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2019-12-06 | 2020-01-04 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2020-12-24 | 2021-01-24 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-12-18 | 2019-01-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2018-12-18 | 2019-01-17 | B | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-12-18 | 2019-01-17 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-12-18 | 2019-01-17 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2018-12-18 | 2019-01-17 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-12-18 | 2019-01-17 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-12-06 | $650 |
| 2021-12-06 | $655 |
What is in the Neighborhood
- The closest city is Westminster which is 0.8 miles away and has a population of 92,114 (large town).
- The average income is $54,421, which is low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 62
- Average Temperature: 69.3
- Day Breakdown: The area gets 46 days of rain and 318 days of sun
- Precipitation: 0.2 inches a year
- The median age is 42.9 years old, very high compared to other cities.
- 3.73% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 45.84% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 43% Asian, 2% Black or African-American, 17% Hispanic or Latino, and 35% White.
- The crime rate is 1.47 per 100 people which is very low compared to other cities.
- Violent Crime: 0.18 incidents per 100 people
- Property Crime: 1.06 incidents per 100 people
- Drug-Related Crime: 0.14 incidents per 100 people
- The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Costco Business Center
0.3 miles awayALDI
0.7 miles awayFood For Less
0.7 miles awayWalmart Neighborhood Market
0.7 miles awayAlbertsons
0.8 miles awayNone Found
None Found
Banks
Bank of America
0.8 miles awaySan Diego County Credit Union
0.9 miles awayU.S. Bank
1.6 miles awayChase
2.4 miles awayWells Fargo
2.7 miles awayHospitals
Huntington Beach Hospital And Medical Center
4.1 miles awayWest Anaheim Medical Center
4.2 miles awayGarden Grove Hospital And Medical Center
4.7 miles awayFountain Valley Regional Hospital and Medical Center
4.7 miles awayOrange Coast Memorial Medical Center
4.8 miles awayPharmacies
Walgreens
1.7 miles awayCVS Pharmacy
2.0 miles awayDL Discount Pharmacy
2.3 miles awayRite Aid
2.4 miles awayAudrey Pharmacy
2.6 miles awayDentists
ACE Dental
2.1 miles awayCrown Dental Implant Center
2.4 miles awayEasy Dental
2.7 miles awayDental
2.8 miles awayKatella Dental
2.9 miles awayParks
Hoover Park
0.2 miles awaySigler Park
0.6 miles awayLiberty Park
0.6 miles awaySid Goldstein Freedom Park
0.8 miles awayGolden West Park
0.9 miles awayPlaces of Worship
First Congregational Church
11.5 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
24.6 miles awayThien Hau Temple
24.9 miles awayShopping
Westminster Mall
1.5 miles awayPhước Lộc Thọ;Asian Garden Mall
2.0 miles awayBella Terra
2.1 miles awayThe Shops at Rossmoor
4.6 miles awayAnaheim GardenWalk
5.5 miles awayCulture
Theater
1.6 miles awayAmphitheater
2.1 miles awayFestival Amphitheater
3.2 miles awayFountain Valley Recreational and Cultural Center
3.6 miles awayPixar Promenade Band Shell
5.0 miles awayRestaurants
Big Rob's Pizzeria
0.7 miles awayFlame Broiler
0.8 miles awayAcapulco
0.9 miles awaySeafood Palace
0.9 miles awayGarden Room (weddings)
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