📞 Call for pricing and availability: (800) 780-8101

Mission Hills Post Acute Care

3680 Reynard Way, San Diego, CA 92103

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(619) 297-4484

Estimated Pricing

Studio
Estimated $4,978

Price Comparison

  • Average City Price: $4,965
  • Average State Price: $5,647
  • Average National Price: $5,673


  • Mission Hills Post Acute Care Description

    Mission Hills Post Acute Care is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is about 2.1 miles outside San Diego, California and is part of the Ensign Services network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8.1 out of 10 making it the 55th highest rated community in the city out of 75 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in San Diego

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Diego

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in San Diego


    Community Reviews

    7.1
    Mission Hills Post Acute Care
    Based on My Caring Plan's proprietary scoring, including 58 reviews across the web

    Ranking

  • Ranking in City: 67 out of 80 communities in San Diego
  • Ranking in State: 2696 out of 3640 communities in CA
  • Food and Dining D

    Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. Positive comments often praise the friendly and dedicated staff, the quality of care, and the facility's ability to make residents feel loved and valued. Many reviewers recommend the facility based on their personal experiences or the care received by their family members, noting improvements in their loved ones' conditions and the compassionate environment provided by the staff.

    On the other hand, several reviews raise significant issues regarding patient care and management practices. Concerns include unattended patients, mismanagement of medication, poor communication with family members, and instances of patients developing bedsores or experiencing neglect. Some reviewers advise against choosing this facility, citing their loved ones' negative experiences and the lack of attention to urgent care needs.

    While there are accounts of exceptional staff members going above and beyond in their roles, there are also reports of staff attitudes and behaviors that negatively impact patient care. The facility's response to these concerns, if any, is not mentioned in the reviews.

    In summary, while some families have had positive experiences, suggesting a level of care and dedication from certain staff members, there are alarming reports that indicate potential areas for improvement in patient care, communication, and overall management. Prospective residents and their families may want to consider these reviews carefully and possibly seek further information or clarification from the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Activities

    Games

    Variety of Activities

    Art

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: July 1, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 75
    Total current residents: 73
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 8
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-31 2022-02-10 D Egress Deficiencies Have exits that are accessible at all times.
    2022-01-31 2022-02-10 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-01-31 2022-02-10 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-01-31 2022-02-10 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-01-31 2022-02-10 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-11-04 2019-11-19 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure medical gas and vacuum systems have documented maintenance programs.
    2019-11-04 2019-11-19 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-10 2019-01-04 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-12-10 2019-01-04 D Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2018-12-10 2019-01-04 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-12-10 2019-01-04 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-12-10 2019-01-04 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-12-10 2019-01-04 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-27 2022-02-24 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-01-27 2022-02-24 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-01-27 2022-02-24 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-27 2022-02-24 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-01-27 2022-02-24 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-01-27 2022-02-24 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-01-27 2022-02-24 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-01-27 2022-02-24 F Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2022-01-27 2022-02-24 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-01-27 2022-02-24 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2022-01-27 2022-02-24 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-01-27 2022-02-24 F Nutrition and Dietary Deficiencies Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    2022-01-27 2022-02-24 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-24 2022-04-23 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-02-10 2022-03-14 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-02-10 2022-03-14 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-10 2022-03-14 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-02-10 2022-03-14 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-11-23 2021-12-21 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-08-25 2021-09-17 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-10 2019-11-10 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-10-10 2019-11-10 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-10-10 2019-11-10 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2019-10-10 2019-11-10 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    2019-10-10 2019-11-10 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-10-10 2019-11-10 D Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2019-10-10 2019-11-10 D Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2019-10-10 2019-11-10 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-10-10 2019-11-10 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2019-10-10 2019-11-10 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-10-10 2019-11-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-27 2021-08-27 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-07-09 2021-08-09 D Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-04-22 2021-06-14 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2020-12-03 2021-01-03 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-10-04 2018-11-01 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2018-10-04 2018-11-01 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2018-10-04 2018-11-01 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-10-04 2018-11-01 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2018-10-04 2018-11-01 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-10-04 2018-11-01 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2018-10-04 2018-11-01 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-10-04 2018-11-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    What is in the Neighborhood

    General Area Overview
    • The closest city is San Diego which is 2.1 miles away and has a population of 1,394,928 (medium sized city).
    • The average income is $115,623, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 60
      • Average Temperature: 67.7
      • Day Breakdown: The area gets 67 days of rain and 297 days of sun
      • Precipitation: 0.6 inches a year

    Demographic Overview
    • The median age is 34.5 years old, average compared to other cities.
    • 6.63% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 26.8% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 15% Asian, 6% Black or African-American, 24% Hispanic or Latino, and 53% White.

    Health and Safety Overview
    • The crime rate is 4.17 per 100 people which is average compared to other cities.
      • Violent Crime: 0.98 incidents per 100 people
      • Property Crime: 2.42 incidents per 100 people
      • Drug-Related Crime: 0.38 incidents per 100 people
    • The average life expectancy in zip code is 80.76 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 156.0, Moderate Days 120.0, Unhealthy for Sensitive Groups Days 6.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.4 miles away
    Whole Foods Market
    0.9 miles away
    Ralphs
    1.1 miles away
    Trader Joe's
    1.1 miles away
    Mona Lisa
    1.3 miles away

    None Found

    None Found

    Banks

    U.S. Bank
    0.4 miles away
    Wells Fargo
    0.4 miles away
    Mission Federal Credit Union
    0.5 miles away
    Chase
    0.7 miles away
    Comerica Bank
    0.7 miles away

    Hospitals

    UC San Diego Medical Center
    0.7 miles away
    Scripps Mercy Hospital
    0.8 miles away
    San Diego County Psychiatric Hospital
    1.7 miles away
    Kindred Hospital - San Diego
    1.7 miles away
    Naval Medical Center San Diego
    1.8 miles away

    Pharmacies

    Hillcrest Pharmacy
    0.6 miles away
    Walgreens
    0.6 miles away
    CVS Pharmacy
    0.7 miles away
    Rite Aid
    0.7 miles away
    Community Pharmacy
    0.8 miles away

    Dentists

    Western Dental & Orthodonics
    2.5 miles away
    Rio Vista Family Dentistry
    2.7 miles away
    Mark A. Kretz, D.D.S.
    3.3 miles away
    Extreme Smile Makeover Dentist
    5.1 miles away
    Clairemont Smiles
    5.1 miles away

    Parks

    Pioneer Park
    0.4 miles away
    Mercy Plaza
    0.8 miles away
    Balboa Park
    0.8 miles away
    Olive Park
    0.8 miles away
    Luxor Canyon
    1.0 miles away

    Places of Worship

    Mission Basilica San Diego de Alcala
    4.7 miles away

    Shopping

    Grosvernor Square
    2.0 miles away
    Scandia Plaza
    2.1 miles away
    Midway Garden Plaza
    2.2 miles away
    Hawthorne Crossings
    5.1 miles away
    Westfield Plaza Bonita
    8.6 miles away

    Culture

    National Comedy Theatre
    0.5 miles away
    Mee Shim Fine Art
    1.4 miles away
    Conrad Prebys Theatre Center
    1.4 miles away
    Old Globe Theater
    1.5 miles away
    Sheryl and Harvey White Theatre
    1.5 miles away

    Restaurants

    The Red Door
    0.3 miles away
    Lefty's Chicago Pizzeria
    0.4 miles away
    El Indio Mexican Food
    0.5 miles away
    Fish Restaurant
    0.5 miles away
    Sushi Deli
    0.5 miles away

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    Google map of Mission Hills Post Acute Care

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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