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Mission Care At Holyoke

35 Holy Family Road, Holyoke, MA 01040

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(413) 532-3246

Estimated Pricing

Studio
Estimated $7,518

Price Comparison

  • Average City Price: $7,476
  • Average State Price: $7,915
  • Average National Price: $7,508

    • Mission Care At Holyoke Description

    Mission Care At Holyoke is a community that offers nursing care, skilled nursing and rehabilitation and is located in North Chicopee, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7 out of 10 making it the 6th highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Holyoke

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Holyoke

    Community Reviews

    7
    Mission Care At Holyoke
    Based on My Caring Plan's proprietary scoring, including 20 reviews across the web

    Ranking

  • Ranking in City: 6 out of 9 communities in Holyoke
  • Ranking in State: 472 out of 664 communities in MA

    • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • One reviewer described their experience as akin to being in a horror movie, citing a dirty room, unresponsive staff, and inadequate medical equipment.
    • Another reviewer criticized the facility for rude staff behavior, unsanitized medical equipment, missed medications, and overall poor management.
    • Complaints about the facility being outdated, with no air conditioning, no TVs, and no phones in the rooms. Food is served in Styrofoam containers, contributing to an uncomfortable stay.

    Positive Reviews:

    • Some reviewers noted very caring and expert staff, with one mentioning that their grandmother received very good care during her long-term stay, highlighting the cleanliness and friendliness of the facility.
    • A brief mention of the facility being a good place to work by an employee.
    • One review simply stated the facility as "Bueno acogedor para personas con condiciones de salud..." indicating a positive experience for people with health conditions.

    Mixed Reviews:

    • A review mentioned that while the facility seems outdated, the nurses tend to be nice.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Health

    Cardio/Pulmonary Rehabilitation

    Ambulation Training

    Cognitive Retraining

    Adaptive Equipment Education

    Activities of Daily Living Re-training

    Endurance Training

    Services

    24 Hour Skilled Nursing

    Personalized Care

    Occupational Therapy

    Medicare Certified

    Social Services

    Activities

    Lounges

    Dancing

    Music

    Chapel

    Activity Spaces

    Outdoor Space

    Community Amenities

    Hair Salon

    Specially Trained Staff

    On-site Physician Services

    Lounges

    Chapel

    Activity Spaces

    Room Amenities

    Adaptive Equipment

    Dining

    Dining Services

    Spacious Dining Room

    Nutritional Services

    Menu Options

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 125
    Total current residents: 119
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $8577

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-10 2023-01-27 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2023-01-10 2023-01-10 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-01-10 2023-01-16 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-01-10 2023-01-16 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2023-01-10 2023-01-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-10 2023-01-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-05-18 2021-06-10 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-05-18 2021-06-09 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-05-18 2021-06-14 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-01-27 2020-02-07 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2020-01-27 2020-02-07 C Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2020-01-27 2020-02-07 E Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-01-27 2020-02-07 E Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-03 2023-02-19 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-01-03 2023-02-19 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-01-03 2023-02-19 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2023-01-03 2023-02-19 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2023-01-03 2023-02-19 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-03 2023-02-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2023-01-03 2023-02-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-03 2023-02-19 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-01-03 2023-02-19 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2023-01-03 2023-02-19 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-03 2023-02-19 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-01-03 2023-02-19 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-01-03 2023-02-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-03 2023-02-19 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2023-01-03 2023-02-19 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-01-03 2023-01-03 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-01-03 2023-02-19 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-01-03 2023-02-19 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2023-01-03 2023-02-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-01-12 2022-02-19 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-05-11 2021-07-06 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-05-11 2021-07-06 B Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2021-05-11 2021-07-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2021-05-11 2021-07-06 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    2021-05-11 2021-07-06 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-05-11 2021-07-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-05-11 2021-07-06 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-05-11 2021-07-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-05-11 2021-07-13 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-05-11 2021-07-06 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-11 2021-07-06 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-05-11 2021-07-06 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-05-11 2021-07-06 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-05-11 2021-07-06 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-05-11 2021-07-06 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-11 2021-07-06 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-05-11 2021-07-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-22 2020-01-07 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-11-22 2020-01-07 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-11-22 2020-01-07 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-11-22 2020-01-07 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-11-22 2020-01-07 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-11-22 2019-09-25 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-11-22 2020-01-07 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-11-22 2020-01-07 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-11-22 2020-01-07 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2019-11-22 2020-01-07 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-11-22 2020-01-07 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-11-22 2020-01-07 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-11-22 2020-01-07 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-22 2020-01-07 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-11-22 2020-01-07 B Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Fines

    Fine Date Fine Amount
    2018-12-11 $29,133
    2019-02-14 $9,360
    2019-11-22 $7,566
    2020-02-04 $45,981
    2023-01-03 $8,577

    What is in the Neighborhood

    General Area Overview
    • The closest city is North Chicopee which is 1.9 miles away and has a population of 55,179 (large town).
    • The average income is $48,161, which is low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 29
      • Average Temperature: 52.7
      • Day Breakdown: The area gets 142 days of rain, 39 days of snow and 183 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The crime rate is 10.42 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.13 incidents per 100 people
      • Property Crime: 5.55 incidents per 100 people
      • Drug-Related Crime: 0.75 incidents per 100 people
    • The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Super Stop & Shop
    0.6 miles away
    Stop & Shop
    2.8 miles away
    BJ's Wholesale Club
    2.9 miles away
    Big Y
    2.9 miles away
    Costco
    3.1 miles away

    None Found

    Bus Stations

    HOLY FAMILY / DEVONSHIRE
    0.1 miles away
    HOLY FAMILY / UNNAMED STREET
    0.2 miles away
    TOKENEKE / HOLY FAMILY
    0.2 miles away
    LOWER WESTFIELD / WHITING FARMS
    0.2 miles away
    MAIN / PELTIAH
    0.3 miles away

    Banks

    PeoplesBank (Holyoke)
    1.7 miles away
    United Bank
    1.7 miles away
    BankESB
    2.0 miles away
    Peoples Bank Drive-Thru
    3.0 miles away
    Peoples Bank
    3.0 miles away

    Hospitals

    Providence Behavioral Health Hospital
    0.5 miles away
    Holyoke Medical Center
    1.7 miles away
    Baystate Medical Center
    3.9 miles away
    Shriners Hospitals for Children - Springfield
    4.3 miles away
    Mercy Medical Center
    4.5 miles away

    Pharmacies

    CVS Pharmacy
    0.2 miles away
    CVS/pharmacy
    0.7 miles away
    Walgreens
    2.4 miles away
    CVS
    4.8 miles away
    Walgreens Pharmacy
    7.4 miles away

    Dentists

    Oakdale Dental Associates, PC
    1.7 miles away
    Aspen Dental
    7.4 miles away
    Hampshire Family Dental
    9.9 miles away
    Northampton Implant and Family Dentistry
    10.1 miles away
    Ragali and Walder Orthodontics
    11.1 miles away

    Parks

    Whiting Farms Road
    0.4 miles away
    Elmwood Park
    0.6 miles away
    Holyoke
    0.8 miles away
    Ashley Watershed
    0.8 miles away
    Heritage River Recreation Area
    0.9 miles away

    Places of Worship

    First Church of Christ, Congregational
    5.7 miles away

    Shopping

    Holyoke Shopping Center
    0.5 miles away
    Tower Square Mall
    5.5 miles away
    Eastfield Mall
    7.9 miles away
    Thornes Marketplace
    9.8 miles away
    Enfield Square
    12.6 miles away

    Culture

    Majestic Theatre
    4.8 miles away
    Paramount Theater
    5.3 miles away
    CityStage Symphony Hall
    5.7 miles away
    Karen Sprague Cultural Arts Center
    5.9 miles away
    Esther B. Griswold Theatre
    5.9 miles away

    Restaurants

    Red Robin
    0.3 miles away
    Denny's
    0.9 miles away
    Mrs. Mitchell's Kitchen
    1.1 miles away
    Dino's Pizza
    1.1 miles away
    Friendly's
    2.0 miles away

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    Google map of Mission Care At Holyoke

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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