Miramont Pointe

Positive Reviews:

• Visitors and family members have had wonderful experiences, highlighting the outstanding staff that goes above and beyond, even for guests.
• The food is highly praised, with specific mentions of tender ham and pork chops.
• Residents are described as friendly, and the exterior is likened to a 5-star hotel.
• Many reviews commend the safe, hospitable environment and the beautiful rooms, making it a great fit for their loved ones.
• Staff is consistently described as caring, high quality, and compassionate.
• The facility is appreciated for its beauty and the level of care provided to residents, with activities keeping everyone engaged.
• Some reviewers had positive interactions with staff during the process of finding a home for their relatives, noting helpfulness and kindness.
• The campus is praised for its beauty, friendly staff, and vibrant atmosphere.
• Long-term residents and their families express satisfaction with the kind staff, luxurious apartments, and the variety of activities available.

Negative Reviews:

• One review mentions discrimination without further details.
• Concerns are raised about the facility promising more than it can deliver, with a specific instance of a resident being removed shortly after admission due to care level requirements.
• Another review describes a very discouraging experience involving alleged discrimination, lack of trustworthiness in management, and issues with move-in arrangements.

Mixed Reviews:

• A vendor expresses regret over no longer working with the facility due to policy and management changes but remains hopeful for future business opportunities.