Miramar Plaza Apartments

The reviews for Miramar Plaza Apartments present a mixed perspective on the management and living experience. A significant number of residents appreciate the new manager, Justine, for her responsible, positive, and friendly approach. They commend her efforts in addressing issues such as plumbing problems, enforcing rules, improving facilities like the gym and clubhouse, and enhancing the overall living environment. Many note the positive changes since her arrival, including better rule enforcement, reduced noise disturbances, and a more attentive maintenance team.

Residents have highlighted the convenience of the location, with proximity to El Camino Real, Ponderosa Park, grocery stores, and markets. The community is described as friendly and respectful, contributing to a pleasant living experience. The manager's kindness towards children and her efforts to engage with residents and address their concerns promptly are frequently mentioned positives.

However, there are also negative reviews focusing on perceived rudeness and unprofessional behavior from the manager. Some residents express dissatisfaction with her communication style, claiming she is dismissive and has a negative attitude. Issues such as vehicle towing without warning and a lack of openness to resident concerns are cited as significant problems. These reviews suggest a need for improvement in management-resident relations and communication.

Another staff member, Hanser, receives positive mentions for being friendly, attentive, and helpful, contributing positively to residents' experiences.

Overall, while many residents appreciate the improvements and management style of the current team, there is a clear divide in resident experiences, particularly regarding management's approachability and communication.