Miracle Mile Healthcare Center

Summary of Reviews:

• Many reviewers express strong dissatisfaction, describing the facility as the "worst of the worst," with a significant number of complaints about cleanliness, outdated equipment, and overall facility condition.
• Issues with staff behavior are frequently mentioned, including descriptions of staff as "lazy," "rude," "neglectful," and "disrespectful." There are also reports of staff not paying attention to residents' needs and lacking in training and compassion.
• Concerns about the facility's hygiene and maintenance are highlighted, with mentions of a persistent unpleasant smell, sticky surfaces, and the presence of roaches.
• Communication problems within the facility are noted, affecting the quality of care, such as delays in addressing residents' needs and requests.
• Some reviewers observed that the facility seems to struggle with organization and efficiency, with reports of unattended residents and slow response times to requests for assistance.
• Despite the overwhelmingly negative feedback, there are isolated comments acknowledging friendly aspects of the place and instances where staff were described as caring and helpful.
• One detailed review provides a nuanced view, acknowledging initial impressions of dirtiness changed over time with observations of cleaning efforts. However, the reviewer still does not recommend the facility, citing concerns over the quality of care and the physical environment.
• Professional observations from an EMT suggest that the facility's condition is concerning enough to warrant closure.

Overall, the consensus among these reviews is highly critical of the facility, with concerns about staff behavior, facility cleanliness, and the quality of care provided to residents.