Mira Vista Court

Positive Reviews:

• Residents are taken care of in a professional and caring manner, with staff members acting kindly towards both residents and family members.
• Some reviewers highlighted specific staff members for going above and beyond in providing care and support.
• Several families noted rapid and successful rehabilitation for their loved ones, praising the physical therapy staff and the overall supportive environment.
• The facility was described as beautifully designed and immaculate, with some residents expressing happiness and satisfaction during their stay.
• Efficient admission process and helpful staff in explaining insurance benefits and care procedures.

Negative Reviews:

• Several reviews criticized the facility for lack of communication, understaffing, and neglectful care, including long wait times for assistance and inadequate hygiene care.
• Complaints about the facility not living up to its advertised amenities, with specific mentions of inadequate meals and non-existent services.
• Some reviewers reported unprofessional behavior from staff, including rudeness and a lack of empathy towards patients and their families.
• Incidents of residents experiencing falls, unaddressed medical needs, and overall poor management of care were mentioned.
• Concerns over the facility's handling of COVID-19 isolation, with reports of patients returning in worse condition.

Mixed Feedback:

While some families have had positive experiences with Mira Vista Court, praising the staff's kindness and the quality of care, others have reported serious concerns about neglect, poor management, and unmet care needs. Prospective residents and their families may want to consider these mixed reviews carefully.