Millview Of Latham

Summary of Reviews for Millview Assisted Living:

• Some reviewers expressed frustration with automated communication systems and a desire for more personal interaction.
• Many families praised the personalized and individualized attention their loved ones received, highlighting the caring nature of the staff.
• The decision to move a family member to Millview was described as difficult but ultimately rewarding, with residents feeling at home and well-cared for.
• Feedback on the facility itself was mixed, with some noting the need for remodeling and improvements in meal quality, while others found it clean and well-maintained.
• Activities and the sense of community were frequently mentioned positives, with the smaller size of the facility contributing to a homely feel.
• Some reviewers had negative first impressions, citing the facility's appearance and the staff's lack of impact during tours.
• Location, affordability, and the variety of room sizes were factors in choosing Millview for some families.
• Concerns were raised about heating issues in some rooms during winter, with no adjustments to rent for affected residents.
• Opinions on the facility's aesthetics were divided, with some finding it outdated and in need of renovation, while others appreciated its homey and comfortable common areas.
• Overall, many reviewers would recommend Millview due to the friendly and professional staff, the quality of care, and the community atmosphere.