Millers Merry Manor - Marion

The reviews for this senior living facility present a mixed picture, with some highlighting positive experiences and others expressing severe dissatisfaction and concern. One resident acknowledges the challenge of adjusting to life in the facility but appreciates the care received. In contrast, numerous reviews criticize the facility for neglect, unprofessional behavior from the staff, and even allegations of abuse. Complaints include unattended residents, poor hygiene and cleanliness of the rooms, and a lack of compassion or care from the staff. Some reviews mention specific incidents of neglect leading to bedsores, unaddressed health issues, and in one case, a delayed notification of a resident's death.

There are accusations of elder abuse, with some reviewers calling for the facility to be shut down and for criminal investigations to be initiated. Pictures of a resident with bruises have circulated, causing outrage and calls for justice. Amidst the negative feedback, a few reviews offer a different perspective, mentioning pleasant staff and satisfactory care. One relative describes the staff as nice and friendly, appreciating their efforts to maintain the dignity and independence of their loved one. Another shares a generally positive experience but notes a discrepancy between the care observed during visits and the care reported by their relative when family is not present.

Overall, the reviews suggest a deeply concerning level of care for some residents, with calls for accountability and improvement, alongside a few accounts of satisfactory experiences.