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Millers Merry Manor - Indianapolis East

1651 N Campbell Ave, Indianapolis, IN 46218

Memory Care Nursing Home Adult Day Care Hospice Respite Care Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(317) 357-8040

Estimated Pricing

Studio
Estimated $3,324

Price Comparison

  • Average City Price: $3,397
  • Average State Price: $4,102
  • Average National Price: $5,673

    • Millers Merry Manor - Indianapolis East Description

    Millers Merry Manor - Indianapolis East is a community that offers memory care, nursing care, adult day care, hospice, respite care and rehabilitation and is about 4.0 miles outside the town of Lawrence, Indiana and is part of the Miller's Merry Manor network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 4.5 out of 10 making it the 102nd highest rated community in the city out of 106 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Indianapolis

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Indianapolis

    Community Reviews

    5.4
    Millers Merry Manor - Indianapolis East
    Based on My Caring Plan's proprietary scoring, including 29 reviews across the web

    Ranking

  • Ranking in City: 100 out of 107 communities in Indianapolis
  • Ranking in State: 816 out of 861 communities in IN

    • Facility and Grounds B

    Care C

    Staff B

    Employee Reviews

    6.4
    Miller's Merry Manor
    Based on My Caring Plan's proprietary scoring, including 486 reviews across the web

    The following insights are from employees that work in Indiana

    Employee Pay C

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Management is praised for sweet gestures towards residents, including holiday-themed activities, adopting residents for Christmas, themed spirit weeks, and providing excellent care.
    • Some reviewers appreciate the friendly staff and the respectful treatment of their family members.
    • One reviewer acknowledges rocky moments but overall appreciates the professional interaction between staff, residents, and families, highlighting the efforts of the administrator and DON in addressing concerns promptly and with care.
    • Facility cleanliness and quality of food received positive mentions, though there was a call for better service in the dining room.

    Negative Reviews:

    • Several reviews criticize the facility for being unprofessional, with staff described as rude and unhelpful. Concerns include inadequate feeding of patients, neglect in changing them, and overall poor patient care.
    • There are reports of severe understaffing, leading to delayed or inadequate responses to resident needs.
    • Some families experienced difficulties in communication with the facility, including issues with retrieving belongings of deceased residents and unreturned calls.
    • There are alarming accounts of residents contracting COVID-19, with accusations of the facility attempting to conceal outbreaks.
    • Complaints about the facility's cleanliness, outdated infrastructure, and unpleasant odors are recurrent.
    • Several reviewers express distress over the treatment of their loved ones, including serious allegations of medical negligence leading to further health complications or death.
    • There are accusations of theft and mismanagement, with one reviewer noting discriminatory practices in patient care assignments.
    • Some reviewers strongly advise against placing loved ones in the facility, with calls for its closure due to the conditions observed.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Memory Care

    Assisted Living

    Hospice

    Long Term Care

    Occupational Therapy

    Physical Therapy

    Services

    Beauty/Barber Shop

    Activities

    Religious Services

    Recreational Activities

    Community Outings

    Community Outreach

    Adult Day Services

    Community Amenities

    Beauty/Barber Shop

    Wheelchair-accessible Van

    Room Amenities

    Private and Shared Accommodations

    Dining

    Restaurant-style dining

    Restaurant-style premier dining

    Transportation

    Wheelchair-accessible Van for Community Outings

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: April 1, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 114
    Total current residents: 69
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 38
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $42250

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-30 2023-06-15 E Egress Deficiencies Install proper backup exit lighting.
    2023-05-30 2023-06-15 C Egress Deficiencies Meet other general requirements that are deficient.
    2023-05-30 2023-06-15 D Smoke Deficiencies Provide properly protected cooking facilities.
    2023-05-30 2023-06-15 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-08-10 2021-09-09 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-10 2021-09-09 D Smoke Deficiencies Provide properly protected cooking facilities.
    2021-08-10 2021-09-09 E Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2021-08-10 2021-09-09 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-08-10 2021-09-09 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-08-10 2021-09-09 D Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2021-08-10 2021-09-09 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-08-10 2021-09-09 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2020-02-05 2020-03-03 D Smoke Deficiencies Provide properly protected cooking facilities.
    2020-02-05 2020-03-03 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2020-02-05 2020-03-03 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2020-02-05 2020-03-03 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-02-05 2020-03-03 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-02-05 2020-03-03 D Miscellaneous Deficiencies Provide properly sized and located linen or trash receptacles.
    2020-02-05 2020-03-03 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-18 2022-10-19 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-10-05 2022-10-19 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-10-05 2022-10-19 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-19 2023-06-05 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-05-19 2023-06-05 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2023-05-19 2023-06-05 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-19 2023-06-05 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-05-19 2023-06-05 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2023-05-19 2023-06-05 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2023-05-19 2023-06-05 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-05-19 2023-06-05 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
    2023-05-19 2023-06-05 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-05-19 2023-06-05 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2022-01-24 2022-02-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-02-02 2022-02-02 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-10-14 2021-11-05 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2021-10-14 2021-11-05 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-10-14 2021-11-05 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-14 2021-11-05 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2021-07-23 2021-08-20 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-07-23 2021-08-20 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-07-23 2021-08-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-07-23 2021-08-20 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2021-07-23 2021-08-20 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-07-23 2021-08-20 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-07-23 2021-08-20 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-23 2021-08-20 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2021-07-23 2021-08-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-23 2021-08-20 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-11-16 2020-11-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-29 2020-11-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-01-20 2021-02-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-01-20 2021-02-02 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-29 2020-11-28 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-12-06 2020-01-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-12-06 2020-01-07 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-12-06 2020-01-07 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-12-06 2020-01-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-12-06 2020-01-07 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-12-06 2020-01-07 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-12-06 2020-01-07 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-12-06 2020-01-07 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-12-06 2020-01-07 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-12-06 2020-01-07 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-12-06 2020-01-07 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2019-12-06 2020-01-07 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2020-10-29 $3,250
    2021-01-20 $9,750
    2021-07-23 $15,000
    2021-07-23 $9,750
    2021-10-14 $9,750
    2021-10-14 $15,000
    2022-01-24 $15,000
    2022-01-24 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lawrence which is 4.0 miles away and has a population of 47,809 (mid sized town).
    • The average income is $27,496, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 30
      • Average Temperature: 55.3
      • Day Breakdown: The area gets 149 days of rain, 26 days of snow and 188 days of sun
      • Precipitation: 1.1 inches a year

    Demographic Overview
    • The median age is 34.1 years old, low compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 8.54% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 27% Black or African-American, 8% Hispanic or Latino, and 59% White.

    Health and Safety Overview
    • The crime rate is 7.35 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.35 incidents per 100 people
      • Property Crime: 3.57 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 75.01 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 8.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Michigan Street Pantry
    1.4 miles away
    Tyner Pond
    1.5 miles away
    Kroger Marketplace
    1.7 miles away
    Dollar General Market
    2.1 miles away
    Food Stop Market
    2.3 miles away

    None Found

    Bus Stations

    21st St & Skyway Dr
    2.4 miles away
    21st St & Caribbean Dr
    2.6 miles away

    Banks

    PNC Bank
    1.7 miles away
    KEMBA Credit Union
    2.3 miles away
    Citgo Gas Station Bitcoin ATM
    2.3 miles away
    Harvester Financial Credit Union
    2.6 miles away
    Chase
    3.4 miles away

    Hospitals

    Community Hospital East
    0.5 miles away
    IU Methodist Hospital
    5.1 miles away
    former Winona Memorial Hospital site
    5.2 miles away
    IU Health University Hospital
    5.9 miles away
    Regenstrief Building
    6.1 miles away

    Pharmacies

    CVS Pharmacy
    3.0 miles away
    Walgreens
    3.0 miles away
    Kroger Pharmacy
    5.3 miles away
    PharMerica
    7.1 miles away
    Dr. Aziz
    8.1 miles away

    Dentists

    Destiny Dental
    1.7 miles away
    Caring Dentists
    2.2 miles away
    Brookside Dental Care
    2.9 miles away
    Indy Oral Surgery
    4.0 miles away
    Mitthoeffer Family Dental
    4.0 miles away

    Parks

    Brien Park
    0.7 miles away
    Ellenberger Park
    0.9 miles away
    Windsor Village Park
    1.1 miles away
    Irvington Circle
    1.6 miles away
    Forest Manor Park
    1.7 miles away

    None Found

    Shopping

    Washington Square Mall
    4.2 miles away
    Circle Center Mall
    5.2 miles away
    Devonshire Station
    5.8 miles away
    Clearwater Springs
    7.9 miles away
    Castleton Square Mall
    8.1 miles away

    Culture

    Irving Theater
    1.4 miles away
    Emerson Theater
    1.5 miles away
    Warren Perfoming Arts Center
    3.4 miles away
    Monster Gallery
    4.0 miles away
    Cornelius Art Center
    4.2 miles away

    Restaurants

    Manley's Irish Mutt
    1.3 miles away
    La Escollera
    1.3 miles away
    Lincoln Square Pancake House
    1.3 miles away
    Black Acre Brewing
    1.3 miles away
    Jockamo Upper Crust Pizza
    1.3 miles away

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    Google map of Millers Merry Manor - Indianapolis East

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