📞 Call for pricing and availability: (800) 780-8101

Miller Health Care Center

1601 Butterfield Trail, Kankakee, IL 60901

Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(815) 936-6500

Estimated Pricing


Price Comparison

  • Average City Price: $3,189
  • Average State Price: $3,146
  • Average National Price: $None


  • Miller Health Care Center Description

    Miller Health Care Center is a community that offers hospice, respite care, skilled nursing and rehabilitation and is located in the town of Kankakee, Illinois. Residents who live at the facility are able to choose from a range of room layouts.

    The community has an average rating of 5.6 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Kankakee


    Community Reviews

    5.6
    Miller Health Care Center
    Based on My Caring Plan's proprietary scoring, including 19 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Kankakee
  • Ranking in State: 1339 out of 1473 communities in IL
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praise the caring, competent, and helpful staff at Miller, highlighting their dedication and kindness.
    • The quality of food received positive mentions, with guests appreciating the top-quality meals provided.
    • Some guests had a very pleasant experience, noting the respect, kindness, and attentiveness of the workers, including the cafeteria servers, C.N.A.'s, nurses, and therapists.
    • Miller is recommended by some for its excellent care, with one reviewer specifically noting their willingness to refer people to this location due to its high standards and effective management through the pandemic.

    Negative Reviews:

    • Several reviews criticize the facility for neglect, including instances of patients being left unattended, leading to falls and injuries.
    • Complaints about the lack of responsiveness to call buttons, with patients waiting extended periods for assistance, sometimes resulting in discomfort or worse.
    • There are reports of unclean conditions, with rooms and floors not being cleaned regularly.
    • Some reviewers express frustration with the staff's attitude, describing them as unprofessional, rude, and lacking empathy.
    • Concerns were raised about the facility's management, including issues with communication, documentation, and the handling of patient care and therapy sessions.
    • One review mentions the facility's failure to properly address a patient's dietary needs and physical therapy requirements, leading to further health complications.
    • There are alarming accounts of patients being discharged prematurely or without adequate follow-up care, with one case leading to a patient's death shortly after discharge.

    Conclusion:

    While some guests have had positive experiences at Miller, praising the staff's care and the quality of food, there are significant concerns regarding patient neglect, unclean conditions, and poor management. Prospective clients should weigh these reviews carefully and consider conducting their own thorough evaluation of the facility.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    State-of-the-art rehabilitation center

    Skilled and intermediate nursing care

    24 hours a day, seven days a week

    Team approach

    Physical therapy

    Rehabilitative therapy


    Community Amenities

    Beauty shop

    Barber services

    Fitness center



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 5
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: July 7, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 120
    Total current residents: 67
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $13650


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-17 2022-06-03 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2022-05-17 2022-06-03 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2022-05-17 2022-06-03 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2022-05-17 2022-06-03 F Construction Deficiencies Install a two-hour-resistant firewall separation.
    2022-05-17 2022-05-18 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-05-17 2022-05-17 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-05-17 2022-05-17 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2022-05-17 2022-06-03 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2022-05-17 2022-06-07 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-05-17 2022-06-03 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-06-23 2021-07-09 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2021-06-23 2021-07-09 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-06-23 2021-07-01 E Construction Deficiencies Install a two-hour-resistant firewall separation.
    2021-06-23 2021-06-24 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2021-06-23 2021-07-14 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-06-23 2021-07-19 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-06-23 2021-06-25 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-06-23 2021-06-23 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-07-17 2019-07-31 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-07-17 2019-08-09 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-07-17 2019-08-23 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-07-17 2019-08-01 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-07-17 2019-07-29 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-07-17 2019-08-01 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-07-17 2019-08-01 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-07-17 2019-08-01 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-07-17 2019-08-01 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-07-17 2019-08-01 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-07-17 2019-07-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-07 2023-05-01 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-04-07 2023-05-01 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-12 2022-06-01 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-05-12 2022-06-01 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-05-12 2022-06-01 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-05-12 2022-06-01 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-05-12 2022-06-01 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-06-11 2021-07-09 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2021-06-11 2021-07-09 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2020-12-10 2021-01-05 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-13 2020-12-24 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-12 2019-07-12 C Resident Rights Deficiencies Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
    2019-07-12 2019-07-12 C Resident Rights Deficiencies Provide information about how to apply for and use Medicare and Medicaid benefits.
    2019-07-12 2019-07-25 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-07-12 2019-07-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-12 2019-07-25 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-07-12 2019-07-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2017-08-25 $9,519
    2020-12-10 $13,000
    2021-08-16 $650

    What is in the Neighborhood

    General Area Overview
    • The closest city is Kankakee which is 1.4 miles away and has a population of 26,676 (mid sized town).
    • The average income is $51,022, which is low compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 27
      • Average Temperature: 53.5
      • Day Breakdown: The area gets 137 days of rain, 32 days of snow and 195 days of sun
      • Precipitation: 1.1 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.49 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Ultra Food
    0.9 miles away
    Jewel-Osco
    1.2 miles away
    Kroger
    2.7 miles away
    Meijer
    3.1 miles away
    Aldi
    3.3 miles away

    Transportation

    Kankakee
    1.2 miles away
    Manhattan
    20.9 miles away

    Bus Stations

    Chestnut & Schulyer
    1.3 miles away
    Amazon Building MDW7
    21.5 miles away

    Banks

    First Trust Bank
    1.3 miles away
    Homestar Bank
    1.4 miles away
    Peoples Bank
    1.4 miles away
    Federated Bank
    2.1 miles away
    Centrue Bank
    3.0 miles away

    Hospitals

    Riverside Medical Center
    0.1 miles away
    Presence Saint Mary's Hospital
    0.8 miles away

    Pharmacies

    Walgreens
    0.7 miles away
    CVS Pharmacy
    1.0 miles away
    Jaffe Drug
    1.3 miles away
    Jaffe Drugs
    1.4 miles away
    Riverview Pharmacy
    2.3 miles away

    Dentists

    Christine M. Coats, DDS
    20.4 miles away

    Parks

    Riverside Community Sports Park
    0.2 miles away
    Bird Park
    0.4 miles away
    LaVasseur Park
    0.5 miles away
    Helgeson Park
    0.5 miles away
    Kankakee
    0.5 miles away

    None Found

    Shopping

    Northfield Square Mall
    3.8 miles away

    Culture

    Majestic Theatre
    1.3 miles away

    Restaurants

    Crazy Joe's Diner
    1.4 miles away
    Taco Del Norte
    2.4 miles away
    Vip's
    2.6 miles away
    Monical's Pizza
    2.6 miles away
    El Campesino
    2.6 miles away

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    Google map of Miller Health Care Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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