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Millcroft
255 Possum Park Road, Newark, DE 19711
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 366-0160Estimated Pricing
Price Comparison
Millcroft Description
Millcroft is a medium 36 bed community that offers independent living, assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Newark, Delaware and is part of the Five Star Senior Living network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.
The community has an average rating of 8.3 out of 10 making it the 4th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Newark
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Newark
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Newark
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Newark
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Millcroft receives a mix of reviews from family members of residents, highlighting both positive and negative experiences. Some reviewers praise the staff for being welcoming, kind, and supportive, mentioning specific staff members who made significant positive impacts during their or their loved ones' stay. The community is described as beautiful, with well-maintained outdoor areas, and the facility is noted for its cleanliness and friendly environment. The food is highly rated, and many residents enjoy the social aspects of dining and the various activities available.
However, there are concerns raised about the level of care and attention to medical needs. One review mentions a negative experience with the handling of medication and a misdiagnosis that led to unnecessary stress. Another review expresses dissatisfaction with the facility's handling of specific health care needs, such as the proper management of a colostomy and the provision of thickened liquids, indicating a lack of necessary supplies and appropriate care.
Despite these concerns, many reviews highlight the positive aspects of living at Millcroft, including the sense of community, the quality of the independent living facilities, and the staff's dedication to making residents feel at home. The facility's ability to host events and its overall atmosphere are also commended. Some reviews specifically mention the helpfulness of the staff during the transition process for new residents and their families.
Overall, while there are areas for improvement, particularly in medical care and attention to detail, many families and residents have had positive experiences at Millcroft, appreciating the staff's efforts, the community's environment, and the facility's amenities.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 2
Staffing rating: 5
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 17, 1982
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 110
Total current residents: 68
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 9
Total cost of fines: $114410
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-03-15 | 2018-04-23 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2018-03-15 | 2018-04-23 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-03-31 | 2021-05-28 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-03-31 | 2021-05-28 | E | Resident Rights Deficiencies | The resident has the right to receive notices in a format and a language he or she understands. |
| 2021-03-31 | 2021-05-28 | E | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2021-03-31 | 2021-05-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-31 | 2021-05-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-03-31 | 2021-05-28 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-03-31 | 2021-05-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-31 | 2021-05-28 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2021-09-13 | 2021-11-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-13 | 2021-11-01 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2019-03-22 | 2019-05-06 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-03-22 | 2019-05-06 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-03-22 | 2019-05-06 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-03-22 | 2019-05-22 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2019-03-22 | 2019-05-06 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-03-22 | 2019-05-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-03-22 | 2019-05-22 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2019-03-22 | 2019-05-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-03-22 | 2019-05-06 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-03-22 | 2019-05-06 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-03-22 | 2019-05-06 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-03-22 | 2019-05-06 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-03-22 | 2019-05-06 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2019-03-22 | 2019-05-06 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-03-22 | 2019-05-06 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-12-11 | 2021-01-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-11 | 2021-01-11 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2021-03-31 | 2021-05-11 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-15 | 2018-05-02 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-03-15 | 2018-05-02 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-03-15 | 2018-05-02 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2018-03-15 | 2018-05-02 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-03-15 | 2018-05-02 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-03-15 | 2018-05-02 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-03-15 | 2018-05-02 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-03-15 | 2018-05-02 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-03-15 | 2018-05-02 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2018-03-15 | 2018-05-02 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-03-15 | 2018-05-02 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-03-15 | 2018-05-02 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2018-03-15 | 2018-05-02 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-03-15 | 2018-05-02 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-03-22 | $13,601 |
| 2020-11-16 | $655 |
| 2020-11-23 | $983 |
| 2020-11-30 | $1,310 |
| 2020-12-11 | $12,604 |
| 2021-03-31 | $9,750 |
| 2021-09-13 | $9,750 |
| 2021-11-29 | $1,638 |
| 2021-11-29 | $1,625 |
| 2022-09-16 | $24,310 |
| 2022-09-16 | $15,802 |
| 2023-04-14 | $61,920 |
What is in the Neighborhood
- The closest city is Newark which is 1.9 miles away and has a population of 33,817 (mid sized town).
- The average income is $92,480, which is very high compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 35
- Average Temperature: 58.0
- Day Breakdown: The area gets 160 days of rain, 21 days of snow and 182 days of sun
- Precipitation: 2.8 inches a year
- The crime rate is 6.47 per 100 people which is high compared to other cities.
- Violent Crime: 1.43 incidents per 100 people
- Property Crime: 3.18 incidents per 100 people
- Drug-Related Crime: 0.74 incidents per 100 people
- The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
- Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Zingo's
1.5 miles awayAsia Supermarket
1.6 miles awayWang's Oriental Food Store
1.7 miles awayMi Ranchito
1.8 miles awayAcme
1.8 miles awayTransportation
Newark
2.8 miles awayChurchmans Crossing
3.5 miles awayBus Stations
University of Delaware Parking Lot #6 on Christiana Dr.
1.8 miles awayFlixbus
2.9 miles awayBanks
PNC Bank
1.7 miles awayFulton Bank
1.7 miles awayTD Bank
1.9 miles awayCitizens Bank
1.9 miles awayWSFS Bank
1.9 miles awayHospitals
Christiana Hospital
3.4 miles awayRockford Center: Gupta Saurabh MD
4.0 miles awayVeterans Affairs Medical Center Wilmington
7.1 miles awayDelaware Psychiatric Center
8.2 miles awayChristianaCare, Union Hospital
8.5 miles awayPharmacies
Walgreens
0.5 miles awayRite Aid
1.8 miles awayCVS
4.5 miles awayWalgreens Pharmacy
5.8 miles awayWalmart Pharmacy
6.4 miles awayDentists
Pike Creek Dental
3.3 miles awayHockessin Dental
4.6 miles awayDental Associates of Delaware
4.8 miles awayKirkwood Dental
5.6 miles awayBear-Glasgow Dental
6.6 miles awayParks
Newark Resevoir
0.7 miles awayRidgewater Park
0.7 miles awayMiddle Run Natural Area
0.9 miles awayFairfield Crest
1.0 miles awayNewark
1.1 miles awayPlaces of Worship
White Clay Creek Presbyterian Church
1.5 miles awaySt. John the Baptist Roman Catholic Church
1.8 miles awayHead of Christiana Presbyterian Church
3.0 miles awayMill Creek Friends Meetinghouse
3.9 miles awaySt. James Episcopal Church
4.0 miles awayShopping
Christiana Mall
4.7 miles awayShoppes at Buena Vista
7.3 miles awayBeaver Brook Plaza
7.4 miles awayShoppes at Red Lion
7.8 miles awayIndependence Mall
11.3 miles awayCulture
Newark Arts Alliance
1.7 miles awayChapel Street Players
1.7 miles awayEveryday Artists Studio
5.8 miles awayStation Gallery
8.7 miles awayKenneth Flash
9.6 miles awayRestaurants
Perkins
1.3 miles awayOutback Steakhouse
1.3 miles awayEvero Spezia
1.5 miles awayTimothy's
1.5 miles awayMee Garden
1.5 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of DE. It is a medium-sized community with 36 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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