Millcreek Rehabilitation And Nursing

Many reviews highlight the hands-on management and attentive staff at the facility, with specific praise for the nurses and CNAs. The staff is noted for being great to work with, and management is commended for addressing problems efficiently. The facility offers CNA training and is described as a place where employees can learn and grow in their nursing careers.

Several reviewers mention the facility's commitment to resident safety, especially during the pandemic, and the thorough sanitation practices. Activities like bingo are popular among residents, and the facility is appreciated for its efforts to make residents happy and well taken care of.

However, some reviews express concerns about the facility, including issues with management's treatment of staff and residents, lack of activities beyond bingo, and problems with resident care. There are also complaints about the facility's physical condition, such as small, crowded rooms and maintenance issues.

Despite these criticisms, many reviews emphasize the caring nature of the staff and the positive impact they have on residents. The facility is described as a smaller, more intimate setting where residents can receive more personalized care. Some reviewers recommend the facility for both employment and as a place for loved ones, citing the staff's dedication and the overall quality of care.

On the other hand, there are serious allegations of neglect, unprofessional behavior, and poor communication, with some reviewers advising against choosing the facility for loved ones. Concerns include lost personal items, delayed assistance, and inadequate responses to family inquiries.

In summary, while there are many positive comments about the staff's care and dedication, the facility faces criticism regarding its management, physical condition, and some aspects of resident care. Prospective residents and employees may want to consider these mixed reviews when making decisions about the facility.