Millcreek Of Arkansas

Reviews of the facility are mixed, with some reporting negative experiences including harsh treatment by staff, lack of communication with family members, and concerns about cleanliness and safety. One review mentioned a past patient experiencing physical abuse and unhygienic conditions, leading to a highly traumatic stay. Another highlighted issues with lice and ringworm outbreaks, as well as concerns about the quality of food and overall care.

Conversely, some reviews offer a more positive perspective, noting respectful and caring staff, effective family therapy sessions via Zoom, and an overall satisfactory experience with the treatment provided. One parent, in particular, praised the facility for their child's care, emphasizing the staff's manners and responsiveness. Another review from a former patient mentioned that despite some challenges, the facility had caring staff and provided valuable lessons in respect and behavior.

Several reviews express concerns about the facility's approach to managing patient behavior and safety, with reports of unaddressed fights among patients and a lack of supervision leading to runaways. The effectiveness of the treatment and the facility's environment are also questioned, with some stating that their or their relative's condition worsened after the stay.

Communication with family members appears to be a significant issue, with multiple reviews mentioning difficulties in contacting patients and a lack of updates on their well-being. This has led to increased anxiety and dissatisfaction among family members regarding the care and transparency of the facility.

Overall, the reviews suggest a deeply divided opinion on the quality of care, staff behavior, and the facility's environment, ranging from highly positive to extremely negative experiences.