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Millbrae Care Center

33 Mateo Avenue, Millbrae, CA 94030

Nursing Home
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(650) 689-5784

Estimated Pricing

Studio
Estimated $10,677

Price Comparison

  • Average City Price: $10,593
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Millbrae Care Center Description

    Millbrae Care Center is a community that offers nursing care and is located in the town of Millbrae, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.4 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Millbrae

    Community Reviews

    6
    Millbrae Care Center
    Based on My Caring Plan's proprietary scoring, including 29 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Millbrae
  • Ranking in State: 3201 out of 3640 communities in CA

    • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Review Summary:

    • There are serious concerns about neglect, overworked staff without breaks, and unattended patients. The management is criticized for not maintaining the building properly.
    • Some reviewers strongly advise against placing family members in this facility, describing it as careless and suggesting it should be shut down due to severe neglect and lack of care.
    • Issues of staff being short and not handling resident aggression appropriately have been reported, including a disturbing account from a pregnant employee who felt unsupported and endangered.
    • However, there are positive reviews as well, with family members expressing gratitude towards the nursing staff for their patience and high level of care, particularly for loved ones with cancer or in hospice care.
    • One reviewer noted a significant improvement in care and attention after transferring their father to this facility from another location, highlighting the friendly and positive staff.

    Overall, the reviews present a mixed picture, with some expressing deep appreciation for the care provided to their loved ones, while others raise alarming concerns about neglect and the facility's overall management.

    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Oct. 24, 1969
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 140
    Total current residents: 131
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 11
    Number of payment denials: 1
    Number of fines: 2
    Total cost of fines: $46215

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-08 2021-12-21 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-12-08 2021-12-21 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-12-08 2021-12-21 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-12-08 2021-12-21 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-12-08 2021-12-21 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-12-08 2021-12-21 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-12-08 2021-12-21 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2021-12-08 2021-12-21 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-09-10 2019-10-02 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-09-10 2019-10-02 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-10 2019-10-02 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-09-10 2019-10-02 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-09-10 2019-10-02 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2018-11-06 2018-11-27 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-11-06 2018-11-27 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-11-06 2018-11-27 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-11-06 2018-11-27 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2018-11-06 2018-11-27 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-11-06 2018-11-27 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-11-06 2018-11-27 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-11-06 2018-11-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-11-06 2018-11-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-11-06 2018-11-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-30 2023-04-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-02-16 2023-04-03 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-02-15 2023-03-31 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-02-15 2023-03-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-02-14 2023-03-29 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2023-02-14 2023-03-29 D Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2023-02-14 2023-03-29 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-02-14 2023-03-29 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-02-14 2023-03-29 E Administration Deficiencies Develop, implement, and/or maintain an effective training program for all new and existing staff members.
    2021-12-03 2022-01-28 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-03 2022-01-28 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-03 2022-01-28 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-12-03 2022-03-10 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-03 2022-03-10 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-12-03 2022-03-10 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-12-03 2022-03-10 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-12-03 2022-03-10 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2021-12-03 2022-01-28 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-12-03 2022-01-28 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-12-03 2022-01-28 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-03 2022-03-10 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-03 2022-01-28 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-09-09 nan E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-01 2022-07-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-03-09 2022-05-17 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-07-25 2019-10-03 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-07-25 2019-10-03 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-07-25 2019-10-03 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-07-25 2019-10-03 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-07-25 2019-10-03 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-25 2019-10-03 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2019-07-25 2019-10-03 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-07-25 2019-10-03 D Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2019-07-25 2019-10-03 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2019-07-25 2019-10-03 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-07-25 2019-10-03 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-07-25 2019-10-03 F Administration Deficiencies Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    2019-07-25 2019-10-03 D Administration Deficiencies Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    2019-07-25 2019-10-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-07-25 2019-10-03 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2020-10-13 2020-11-09 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-20 2020-12-23 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2020-09-16 2020-11-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-09-15 2020-11-04 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-14 2020-11-04 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-08-06 2018-11-02 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2018-08-06 2018-11-02 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-08-06 2018-12-27 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-08-06 2018-11-02 E Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2018-08-06 2018-11-02 D Resident Assessment and Care Planning Deficiencies Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
    2018-08-06 2018-11-02 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-08-06 2018-11-02 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2018-08-06 2018-11-02 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2018-08-06 2018-11-02 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-08-06 2018-11-02 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2018-08-06 2018-11-02 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-08-06 2018-11-02 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2018-08-06 2018-12-27 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-08-06 2018-12-27 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-08-06 2018-11-02 D Nutrition and Dietary Deficiencies Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    2018-08-06 2018-11-02 E Nutrition and Dietary Deficiencies Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    2018-08-06 2018-11-02 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2018-08-06 2018-12-27 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2018-08-06 2018-11-02 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2018-08-06 2018-11-02 E Nutrition and Dietary Deficiencies Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    2018-08-06 2018-12-27 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-08-06 2018-11-02 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-08-06 2018-12-27 F Administration Deficiencies Hire a qualified full-time social worker in a facility with more than 120 beds.
    2018-08-06 2018-11-02 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2018-08-06 2018-12-27 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-08-06 2018-11-02 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2018-08-06 2019-01-23 E Environmental Deficiencies Keep all essential equipment working safely.
    2018-08-06 2018-12-27 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2018-05-29 $43,804
    2020-09-14 $27,115
    2021-12-03 $19,100

    Denials

    Denial Date Payment Denial Days
    2021-12-03 7

    What is in the Neighborhood

    General Area Overview
    • The closest city is Millbrae which is 0.6 miles away and has a population of 22,795 (small town).
    • The average income is $156,164, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 69
      • Low Temperature: 54
      • Average Temperature: 61.8
      • Day Breakdown: The area gets 82 days of rain and 282 days of sun
      • Precipitation: 0.9 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 82.74 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 211.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Safeway 2878
    0.1 miles away
    Trader Joe's
    0.1 miles away
    Lucky
    0.7 miles away
    Lunardi's
    0.9 miles away
    Besan’s International Market
    1.6 miles away

    Transportation

    Millbrae
    0.5 miles away
    Grand Hyatt
    0.6 miles away
    Garage A
    0.6 miles away

    Bus Stations

    El Camino Real & Silva Avenue
    0.1 miles away
    El Camino Real & Meadow Glen Avenue
    0.1 miles away
    El Camino Real & Taylor Boulevard
    0.2 miles away
    El Camino Real & Hillcrest Boulevard
    0.3 miles away
    El Camino Real & Center Street (Millbrae)
    0.3 miles away

    Banks

    Bank of America
    0.2 miles away
    Bank of the Orient
    0.2 miles away
    Provident Credit Union
    0.4 miles away
    Comerica Bank
    0.5 miles away
    Chase
    0.6 miles away

    Hospitals

    Mills-Peninsula Medical Center
    1.0 miles away
    Kaiser Permanente South San Francisco Medical Center
    4.3 miles away
    Mills Health Center
    4.6 miles away
    Chinese Hospital Outpatient Center
    5.8 miles away
    Seton Medical Center
    6.6 miles away

    Pharmacies

    Walgreens
    0.2 miles away
    CVS
    0.8 miles away
    CVS Pharmacy
    3.7 miles away
    Rite Aid
    6.0 miles away
    CVS/Pharmacy
    6.6 miles away

    Dentists

    James Warren Dental
    0.2 miles away
    Bayhill Dental Care
    2.2 miles away
    Tanforan Professional Center
    2.9 miles away
    Bloom Dental
    5.1 miles away
    ShoreView Dental
    6.0 miles away

    Parks

    Bayside Manor Park
    0.1 miles away
    Marina Vista Park
    0.3 miles away
    Green Hills Park
    0.4 miles away
    Central Park
    0.4 miles away
    Spur Trail
    0.6 miles away

    Places of Worship

    Misión San Francisco de Asís
    11.1 miles away
    Grace Cathedral
    12.9 miles away
    Swedenborgian Church of San Francisco
    13.1 miles away
    Saint Marys Roman Catholic Church
    14.9 miles away
    Saint George Serbian Orthodox Church
    15.0 miles away

    Shopping

    The Shops at Tanforan
    2.5 miles away
    Fox Plaza Mall
    3.2 miles away
    Serramonte Center
    6.1 miles away
    Hillsdale Shopping Center
    6.9 miles away
    Stonestown Galleria Mall
    9.5 miles away

    Culture

    San Mateo performing arts center
    4.0 miles away
    The Shop at Flywheel Press
    5.0 miles away
    Jerry Garcia Memorial Amphitheater
    8.0 miles away
    Public Glass
    8.4 miles away
    Bayview Opera House Ruth Williams Memorial Theatre
    8.9 miles away

    Restaurants

    Little Whale
    0.2 miles away
    Terrace Cafe
    0.2 miles away
    Tai Wu Restaurant
    0.3 miles away
    The Kitchen
    0.4 miles away
    Cafe Salina
    0.4 miles away

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    Google map of Millbrae Care Center

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