Mill Run Rehabilitation Center

Summary of Reviews:

• Some visitors report an overwhelming odor upon entering and observe loud communication among the nursing staff, though patient care seems evident.
• Positive remarks include nice rooms, friendly and helpful staff, and good food, with minor complaints about the facility's exterior needing a repaint.
• Many praise the staff for their great care, particularly noting successful rehabilitation outcomes for their loved ones.
• Concerns are raised about the facility's handling of high-risk patients, including inadequate fall precautions and poor communication with family members.
• Several reviews criticize the facility for neglect, including leaving a patient unattended, poor hygiene, and lack of basic care leading to serious health issues.
• Complaints about the social worker's behavior and the overall lack of dignity and integrity in patient care are mentioned.
• One review from a long-term employee expresses regret over the lack of appreciation and concern for veteran staff members.
• Instances of misdiagnosis and mishandling of serious health conditions leading to emergency situations are highlighted.
• Some reviews express gratitude for the excellent care and rehabilitation services provided, specifically mentioning the quality of the therapy staff and the attentiveness of the nursing home administrator.
• Criticism about the overall professionalism and care standards of the facility, with a call for reevaluation of practices.