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Milford Center
700 Marvel Road, Milford, DE 19963
For Pricing & Availability
(800) 780-8101To Reach a Resident
(302) 422-3303Estimated Pricing
Price Comparison
Milford Center Description
Milford Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Milford, Delaware and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 3rd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Milford
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Milford
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Milford
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Milford
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Genesis Healthcare in Milford present a mixed picture, with some highlighting the compassionate and dedicated staff, while others criticize the facility's conditions and management.
- Several reviewers praise the staff for their kindness, helpfulness, and the quality of care provided, mentioning that the staff's dedication has been instrumental in their recovery and rehabilitation.
- Positive comments also mention the facility being clean, having good food, and offering great activities for residents, creating an uplifting atmosphere for both patients and their families.
- On the other hand, numerous reviews express serious concerns about the facility, including complaints about it being old, dirty, and poorly managed. Issues such as a leaking roof, neglected hygiene care, and inadequate staffing are frequently mentioned.
- Some reviewers have reported a lack of communication and attention from the medical staff, with allegations of neglect leading to health complications like bed sores.
- There are also complaints about the facility's environment being unsuitable for rehabilitation, with some describing it as more of a long-term care facility facing shortages of supplies and problems with infrastructure.
- Despite the criticisms, there are acknowledgments of some very good staff members and a few positive experiences, particularly regarding the friendliness of the staff and the cleanliness of the facility.
In summary, while there are instances of positive feedback regarding the staff's friendliness and the care provided, there are significant concerns about the facility's conditions, management, and overall suitability for patient care and rehabilitation.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 30, 1969
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 136
Total current residents: 113
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $76387
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-07-01 | 2022-07-29 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2022-06-28 | 2022-08-10 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2019-07-08 | 2019-08-13 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
2019-07-08 | 2019-08-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-06-25 | 2019-08-15 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
2018-06-15 | 2018-07-16 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-06-28 | 2022-08-10 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
2022-06-28 | 2022-08-10 | F | Quality of Life and Care Deficiencies | Ensure the activities program is directed by a qualified professional. |
2022-06-28 | 2022-08-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2022-06-28 | 2022-08-10 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2022-06-28 | 2022-08-10 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2022-06-28 | 2022-08-10 | J | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2022-06-28 | 2022-08-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2022-06-28 | 2022-08-10 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2022-06-28 | 2022-08-10 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
2022-06-28 | 2022-08-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2022-06-28 | 2022-08-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2022-06-28 | 2022-08-10 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
2022-06-28 | 2022-08-10 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
2022-06-28 | 2022-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
2022-06-28 | 2022-08-10 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2022-06-28 | 2022-08-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2022-06-28 | 2022-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2022-06-28 | 2022-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
2022-06-28 | 2022-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2022-06-28 | 2022-08-10 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2022-06-28 | 2022-08-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2021-08-11 | 2021-08-31 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2021-08-11 | 2021-08-31 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2019-06-25 | 2019-08-15 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
2019-06-25 | 2019-08-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2019-06-25 | 2019-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2019-06-25 | 2019-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2019-06-25 | 2019-08-15 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
2019-06-25 | 2019-08-15 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
2019-06-25 | 2019-08-15 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
2019-06-25 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2019-06-25 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
2019-06-25 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2019-06-25 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2019-06-25 | 2019-08-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2019-06-25 | 2019-08-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-06-25 | 2019-08-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
2019-06-25 | 2019-08-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2019-06-25 | 2019-08-15 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
2019-06-25 | 2019-08-15 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
2019-06-25 | 2019-08-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2019-06-25 | 2019-08-15 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2019-06-25 | 2019-08-15 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
2019-06-25 | 2019-08-15 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
2019-06-25 | 2019-08-15 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
2019-06-25 | 2019-08-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2019-06-25 | 2019-08-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2019-06-25 | 2019-08-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-02-24 | 2021-03-16 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2018-06-15 | 2018-08-07 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2018-06-15 | 2018-07-20 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
2018-06-15 | 2018-07-20 | D | Resident Rights Deficiencies | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. |
2018-06-15 | 2018-07-20 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2018-06-15 | 2018-07-20 | B | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2018-06-15 | 2018-07-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2018-06-15 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
2018-06-15 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2018-06-15 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
2018-06-15 | 2018-07-20 | E | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
2018-06-15 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2018-06-15 | 2018-07-20 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2018-06-15 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
2018-06-15 | 2018-07-20 | E | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
2018-06-15 | 2018-07-20 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2018-06-15 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2018-06-15 | 2018-07-20 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2018-06-15 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2018-06-15 | 2018-07-20 | E | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
2018-06-15 | 2018-07-20 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2018-06-15 | 2018-07-20 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
2018-06-15 | 2018-07-20 | D | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
2018-06-15 | 2018-07-20 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
2018-06-15 | 2018-07-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2018-06-15 | 2018-07-20 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
2018-06-15 | 2018-07-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2018-06-15 | 2018-07-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2018-06-15 | 2018-07-20 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
2018-06-15 | 2018-07-20 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
Fine Date | Fine Amount |
---|---|
2019-03-04 | $9,620 |
2020-03-05 | $13,905 |
2021-02-24 | $8,037 |
2022-06-28 | $68,350 |
What is in the Neighborhood
- The closest city is Milford which is 0.8 miles away and has a population of 10,252 (small town).
- The average income is $59,902, which is average compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 37
- Average Temperature: 58.9
- Day Breakdown: The area gets 153 days of rain, 13 days of snow and 197 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 13.53 per 100 people which is very high compared to other cities.
- Violent Crime: 3.57 incidents per 100 people
- Property Crime: 4.99 incidents per 100 people
- Drug-Related Crime: 2.87 incidents per 100 people
- The average life expectancy in zip code is 78.48 years old, which is average compared to other zip codes.
- Air Quality: Good Days 49.0, Moderate Days 10.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.6 miles awayFood Lion
6.8 miles awayRedner's
14.3 miles awayAldi
14.5 miles awayEl Mercado Market
15.0 miles awayNone Found
Bus Stations
Georgetown Transit Hub
15.0 miles awayBanks
Citizens Bank
0.7 miles awayWSFS bank
0.8 miles awayShore United
0.9 miles awayPNC Bank
0.9 miles awayM&T Bank
0.9 miles awayHospitals
Dover Behavioral Health System
17.2 miles awayBayhealth Kent General
17.4 miles awayBeebe Medical Center
18.4 miles awayNanticoke Memorial Hospital
20.2 miles awayPharmacies
Walgreens
0.6 miles awayCVS Pharmacy
0.7 miles awayRite Aid
0.9 miles awayCape Pharmacy
18.2 miles awayDentists
Dental Group: Barnhart Ryan DDS
19.1 miles awayMaplewood Dental
20.4 miles awayDr. Daniel J. Placido
20.5 miles awayDr. Osunkoya Tawo
20.7 miles awaySeaford Dental Associates
20.7 miles awayParks
The Old School Park
0.2 miles awayMIssipillion River Walk
0.5 miles awayParson Thorne Mansion
0.6 miles awayMilford Ballpark
0.7 miles awayMissippillion River Walk
0.7 miles awayPlaces of Worship
Tuckahoe Neck Meeting House
21.7 miles awayWilliston Community Church
22.2 miles awayShopping
Dover Mall
20.4 miles awayRehoboth Mall
20.6 miles awayCulture
Milton Theatre
11.2 miles awayPossum Point Players
15.7 miles awayPainting with a Twist
18.3 miles awayCinema Art Theater
19.1 miles awayAmphitheater Shelter
21.7 miles awayRestaurants
My Sister’s Fault
0.7 miles awayApplebee's
0.8 miles awayRomano's
1.1 miles awayMt. Fuji Japanese Steak House
1.8 miles awayRuby Tuesday
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