Midway Manor Assisted Living Facility

Positive Reviews:

• Many reviewers appreciate the cleanliness of the rooms and the quality of the food provided.
• Residents seem to enjoy a good level of freedom and happiness within the facility.
• Staff are frequently mentioned as being empathetic, positive, and friendly, providing quality care to the residents.
• Several reviewers noted improvements and renovations being made to the facility, indicating ongoing efforts to enhance the living environment.
• Some family members of residents have observed a significant improvement in their loved ones' health and mobility since moving in.

Negative Reviews:

• Concerns have been raised about the facility being understaffed and overcrowded, with some areas described as dirty.
• There are reports of inadequate assistance, sparse and unappealing food, and small room sizes.
• Some reviewers have had issues with management, including delayed payments for staff and poor communication.
• There are serious allegations regarding the care and safety of the residents, including untreated pest infestations, lack of personal hygiene care, and inappropriate staff behavior.
• A reviewer expressed distress over the facility's handling of a resident with a terminal illness, suggesting a lack of proactive care coordination.

Mixed Reviews:

• While some reviews praise the staff and the care provided, others criticize the facility for various operational and ethical issues.
• The quality of food and the cleanliness of the facility received both positive and negative comments, indicating inconsistency.
• Opinions on the facility's renovations and improvements are generally positive, though some see room for further enhancements.