Middlebrook Farms At Trumbull

Middlebrook Farms @ Trumbull has received a variety of reviews from residents and their families, highlighting both positive experiences and areas of concern. Many have praised the facility for its cleanliness, organized environment, and the warm, caring attitude of the staff. Residents feel welcomed and valued, noting the attention to individual dignity and the active, productive community life. The programming and attention to detail have been particularly appreciated, contributing to a positive living experience for many.

However, there have been significant criticisms regarding the administration and care post-move-in. Concerns include inappropriate conversations by staff about residents within earshot of visitors, issues with privacy and HIPAA compliance, disorganization with transportation services, and inadequate responses to medical emergencies. Additionally, there have been reports of neglectful behavior towards residents, including long wait times for assistance, poor dining service, and a lack of proper supervision leading to unsafe situations.

While some reviewers express gratitude and satisfaction with the care their loved ones receive, others urge caution and highlight serious management and care issues that need to be addressed. The mixed reviews suggest that while Middlebrook Farms @ Trumbull has the potential to offer a supportive and engaging environment for seniors, there are significant areas that require improvement to ensure the well-being and dignity of all residents.