Mesa Vista Inn Health Center

Reviews for the senior living facility are mixed, with some highlighting excellent care and others pointing out significant concerns. Positive comments often mention the cleanliness of the facility, the friendliness and dedication of the staff, and the quality of care provided to residents. Several reviewers have praised the facility for its attentive and caring staff, clean environment, and the overall positive experience their loved ones have had.

However, there are several negative reviews that raise serious issues. Complaints include poor management, lack of compassion, and inadequate communication, particularly regarding Medicaid applications. Some reviewers have reported neglect, unclean conditions, and a lack of responsiveness to residents' needs. There are also mentions of staff being short-handed and some instances of personal belongings being stolen.

One reviewer detailed a particularly distressing experience with the facility's handling of a Medicaid application, which resulted in threats of eviction. Another shared concerns about the facility's cleanliness and the care level, suggesting that their loved one was neglected. There are also reports of staff members not performing their duties adequately and management being unhelpful or rude.

On the other hand, many reviews express satisfaction with the care provided, mentioning specific staff members by name and commending the facility for its cleanliness, the quality of care, and the positive environment. Some reviewers have noted that their loved ones have thrived under the care of the facility, highlighting the importance of attentive and compassionate staff.

In summary, while there are numerous positive testimonials about the care and environment at the facility, there are also significant concerns that potential residents and their families should consider. The mixed reviews suggest that experiences can vary greatly, and it may be beneficial for those considering the facility to conduct thorough research and possibly visit to assess the situation firsthand.