Mesa Valley Estates

Mesa Valley Estates has received a variety of reviews highlighting its modern amenities, beautiful views, and compassionate care. Many reviewers praise the staff for treating residents like family and providing exemplary care. The facility is noted for its welcoming atmosphere, with smiling faces and laughter, making it feel like home. The community is well-maintained, beautifully decorated, and led by a team dedicated to making a difference.

However, there are concerns raised about the facility, including a strong methane smell in the halls attributed to the city dump, and observations of poor care in the memory care section. Some visitors noted the appearance of being understaffed, unprofessional, and poorly managed.

On the positive side, the pre-admitting process has been praised for its helpfulness and understanding, making the transition for new residents smoother. The facility's chef and maintenance director have received specific commendations for their excellent service. The staff, including the wellness director and the administrator, have been recognized for their dedication and professionalism.

Community engagement is also a highlight, with the Virgin Valley Chapter of the Daughters of the American Revolution visiting and engaging with veteran residents, showing appreciation for the staff's welcoming attitude.

Overall, Mesa Valley Estates is described as a true gem in Mesquite, with a mix of positive experiences and areas for improvement. It is recommended for its energetic staff, professional management, and competent medical personnel, making it a strong candidate for those seeking assisted living facilities.