Merryvale Assisted Living

Positive Reviews:

• Many reviewers praise the professional, friendly, and caring staff at Merryvale, highlighting their creativity in activities for seniors.
• Residents are well taken care of, with special mention of the facility's cautious approach to Covid protocols to ensure safety.
• The activities director is commended for keeping residents active and entertained, contributing to a positive living experience.
• Family members appreciate the staff's extra effort, especially during challenging times like the pandemic, and describe them as true heroes.
• Long-term satisfaction is noted, with a resident living happily at Merryvale for seven years, receiving love and respect from everyone.
• The facility is described as a great place for loved ones, where staff genuinely cares about each resident.
• Management and staff are praised for their compassion, commitment, and willingness to go above and beyond for both residents and their families.
• Activities, including a Veterans Breakfast and high tea, are highlighted as examples of the engaging and fun environment Merryvale provides.

Negative Review:

• One review mentions a decline in care and communication with families following the departure of a nurse, along with an incident involving the mishandling of medication.

Overall:

Merryvale is highly recommended by many reviewers for its caring and professional staff, engaging activities, and safe environment. While there is a mention of a recent decline in care and communication, the overwhelming majority of feedback is positive, highlighting the facility's commitment to providing a pleasant and loving home for seniors.