Merrill Gardens At Glen Mills

Positive Reviews:

• Residents and families express high satisfaction with the transition to senior living communities like Merrill Gardens and The Summit at Glen Mills, highlighting the warm, gracious staff and the welcoming resident community.
• Many reviews commend the ample amenities, spacious and comfortable apartments, and the overall quality of life provided by these facilities.
• Staff members are frequently mentioned for their kindness, professionalism, and dedication to residents' well-being, especially during challenging times such as the COVID-19 pandemic.
• Several reviews specifically appreciate the efforts made to keep residents safe during the pandemic, as well as the care and compassion shown to residents with special needs, such as those with Alzheimer's or dementia.
• The communities are praised for their beautiful design, cleanliness, and the variety of activities and amenities available to residents, including cafes, movie theaters, and social gathering places.

Negative Reviews:

• One review mentions an experience with rude and unprofessional staff during a delivery, contrasting sharply with the otherwise positive feedback about staff behavior.

Overall:

The majority of reviews for Merrill Gardens and The Summit at Glen Mills are overwhelmingly positive, with residents and their families highlighting the excellent care, welcoming community, and high-quality amenities. The staff at these facilities are frequently praised for their dedication and professionalism. While there is a singular negative comment regarding staff behavior during a delivery, it does not reflect the general sentiment of the reviews.