Merrill Gardens At Anthem

Merrill Gardens has received a variety of reviews highlighting the professionalism, friendliness, and caring nature of its staff, including the General Manager, Harold, the Director of Nursing, and the Garden House Memory Care staff. Many reviewers noted the beautiful building and grounds, and the welcoming atmosphere where staff interact kindly with residents.

Residents and their families have praised the community for its beautiful property, engaging staff, and the quality of care provided, especially during difficult times such as illness and loss. The amenities, spacious apartments with natural light, and the quality of food have been positively mentioned, contributing to a comfortable living environment.

However, there have been some criticisms regarding management, particularly in the Garden House Memory Care Unit, where concerns about understaffing and the professional conduct of management have been raised. Additionally, some reviewers have expressed dissatisfaction with the cost and the billing practices for guest meals.

Despite these criticisms, many reviews commend Merrill Gardens for its exceptional level of service, cleanliness, and the caring attitude of its employees towards residents. The community has been described as family-oriented, with a focus on safety and well-being, especially noted during the COVID-19 pandemic.

Overall, Merrill Gardens is highly recommended by many reviewers for those looking for a senior living community, with special mentions of its beautiful facilities, engaging activities, and the caring nature of its staff. However, potential residents and their families may want to inquire about staffing levels and management practices based on some of the feedback provided.