Meridian Of Lompoc

Positive Reviews:

• Many families express gratitude for the dedicated and thoughtful staff at Fountain Square, highlighting the special attention and care provided to their loved ones.
• Staff members, including those at reception and in management roles, are praised for their responsiveness, kindness, and professionalism.
• The Memory Care unit receives special mention for its accommodating and loving care during challenging times.
• Residents and their families appreciate the friendly atmosphere, knowledgeable staff, and the sense of security and happiness provided by the facility.
• Several reviews commend specific staff members for their exceptional service, making residents feel like family and ensuring their well-being with personalized care.

Negative Reviews:

• One review criticizes the facility for issues related to rent and perceived harassment since a change in management, though this seems to be an isolated case not directly related to resident care.
• Concerns are raised about cleanliness, loss of personal items, and lack of activities in the Memory Care unit, indicating potential areas for improvement.
• A few reviews mention uninviting staff and a lack of engagement, suggesting a need for better staff training or customer service enhancement.

Overall:

Fountain Square is generally well-regarded for its caring and professional staff, particularly in the Memory Care unit. While most reviews are positive, highlighting the facility's commitment to resident care and family support, there are areas for improvement, especially in terms of resident engagement and staff responsiveness. Prospective residents and their families should consider these reviews to make an informed decision.