📞 Call for pricing and availability: (800) 780-8101

Mercy Retirement & Care Center

3431 Foothill Blvd, Oakland, CA 94601

Independent Living Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(510) 534-8540

Estimated Pricing

Studio
Estimated $4,856
One Bedroom
Estimated $6,117

Price Comparison

  • Average City Price: $6,459
  • Average State Price: $4,162
  • Average National Price: $4,181


  • Mercy Retirement & Care Center Description

    Mercy Retirement & Care Center is a very large 160 bed community that offers independent living, assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Alameda, California and is part of the Elder Care Alliance network of communities. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.

    The community has an average rating of 7.9 out of 10 making it the 20th highest rated community in the city out of 34 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Oakland

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Oakland

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Oakland

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Oakland

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Oakland


    Community Reviews

    8.1
    Mercy Retirement & Care Center
    Based on My Caring Plan's proprietary scoring, including 77 reviews across the web

    Ranking

  • Ranking in City: 18 out of 35 communities in Oakland
  • Ranking in State: 1950 out of 3640 communities in CA
  • Food and Dining A

    Activities B

    Facility and Grounds B

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    6.3
    Elder Care Alliance
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    The following insights are from employees that work in California

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • A reviewer expressed gratitude for the compassionate care their mother received at Mercy during her last four months, highlighting the respect and kindness from the staff, including the director, nurses, and maintenance crew.
    • Another reviewer shared a positive experience regarding their 78-year-old mother's recovery at Mercy after knee surgery, praising the attentive staff, enjoyable food, and effective rehabilitation services.
    • One review mentioned Mercy as a nice, clean place with a good staff to work with, though no further details were provided.

    Negative Reviews:

    • A reviewer criticized the in-room care for assisted or skilled nursing at Mercy, sharing a personal story about their brother's lack of cleanliness, delayed responses, and unmet spiritual needs, despite the high cost.
    • Concerns were raised about the Director of Staff Development (DSD) allegedly lying about staff to their registries, affecting their professional reputation and livelihood.
    • Another review highlighted issues with the facility's lack of air conditioning, perceived disrespect towards nursing staff, and a lack of teamwork, particularly from the CNAs.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Mercy Retirement & Care Center Videos


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    Health

    24-hour licensed nursing

    Physical, occupational, and speech therapy

    Post-surgical care

    IV therapy

    Pain management

    Specialized wound care


    Services

    Laundry and housekeeping services

    Coordination with health care providers

    Family support groups and education

    Experienced and compassionate caregivers and nurses onsite

    Maintenance-free lifestyle

    Weekly housekeeping and laundry


    Activities

    Holistic wellness programming

    Organized physical and life enrichment activities

    Full calendar of social programming and events

    Art classes

    Movies

    Community events


    Community Amenities

    Secure courtyards and patios

    Beauty salon on premises

    Mail sorting and receiving

    Garden

    Outdoor spaces


    Room Amenities

    24-hour call system

    High ceilings

    Panoramic views of the Oakland Hills and San Francisco Bay


    Dining

    Nutritious, delicious dining and meals

    Restaurant-style dining


    Transportation

    Scheduled transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 5
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Jan. 17, 1985
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 59
    Total current residents: 52
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 12
    Total cost of fines: $39370


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-25 2020-04-07 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-02-25 2020-04-07 D Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2020-02-25 2020-04-07 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2020-02-25 2020-04-07 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-02-25 2020-04-07 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-02-14 2019-02-26 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-02-14 2019-02-26 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-02-14 2019-02-26 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-02-14 2019-02-26 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-02-14 2019-02-26 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    2018-02-14 2018-03-08 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-02-14 2018-03-08 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-02-14 2018-03-08 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-02-14 2018-03-08 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-02-14 2018-03-08 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Fines

    Fine Date Fine Amount
    2021-07-12 $650
    2021-07-12 $655
    2021-11-15 $983
    2021-11-15 $975
    2021-11-22 $1,310
    2021-11-22 $1,300
    2021-11-29 $1,638
    2021-11-29 $1,625
    2021-12-06 $1,950
    2021-12-06 $1,965
    2022-01-03 $2,275
    2022-01-03 $2,293
    2022-01-10 $2,600
    2022-01-10 $2,620
    2022-03-07 $2,960
    2022-03-07 $2,982
    2022-04-04 $3,314
    2022-04-04 $3,289
    2022-04-11 $3,618
    2022-04-11 $3,645
    2022-08-02 $13,386
    2022-08-02 $13,287
    2022-08-22 $4,545
    2022-08-22 $4,580

    What is in the Neighborhood

    General Area Overview
    • The closest city is Alameda which is 2.3 miles away and has a population of 78,630 (large town).
    • The average income is $49,654, which is low compared to other zip codes.
    • Weather
      • High Temperature: 70
      • Low Temperature: 53
      • Average Temperature: 62.5
      • Day Breakdown: The area gets 72 days of rain and 292 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 35.7 years old, average compared to other cities.
    • 2.9% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 27.16% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 15% Asian, 24% Black or African-American, 23% Hispanic or Latino, and 35% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 80.85 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 170.0, Moderate Days 72.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    El Charro Supermarket
    0.3 miles away
    Family Depot
    0.4 miles away
    Supermercado Mi Pueblo
    0.5 miles away
    Smart and Final extra!
    0.6 miles away
    Mi Tierra Super Mercado
    0.6 miles away

    None Found

    Bus Stations

    35th Avenue & Foothill Boulevard
    0.1 miles away
    Foothill Boulevard & 35th Avenue
    0.1 miles away
    35th Avenue & East 17th Street
    0.1 miles away
    Foothill Boulevard & Fruitvale Avenue
    0.2 miles away
    Fruitvale Avenue & East 18th Street
    0.2 miles away

    Banks

    Chase
    0.4 miles away
    Bank of America
    0.4 miles away
    Citibank
    0.5 miles away
    Bank of the West
    0.7 miles away
    Wells Fargo
    1.3 miles away

    Hospitals

    Highland Hospital
    1.2 miles away
    Alameda Hospital
    2.2 miles away
    Alta Bates Summit Medical Center - Summit Campus
    3.5 miles away
    Oakland Medical Center
    3.5 miles away
    Children's Hospital & Research Center Oakland
    4.5 miles away

    Pharmacies

    Walgreens
    0.1 miles away
    CVS Pharmacy
    1.2 miles away
    Pacific Pharmacy
    1.9 miles away
    Mỹ Lan Pharmacy
    2.0 miles away
    CVS
    2.3 miles away

    Dentists

    East Bay Family Dentistry
    0.7 miles away
    Tinloy and Chin Orthodontics
    1.7 miles away
    HP Dental
    1.9 miles away
    Eastlake Family Dentistry
    2.2 miles away
    Bruce McEtchin Family Dentistry
    2.4 miles away

    Parks

    César Chávez Park
    0.2 miles away
    Josie de la Cruz Park
    0.2 miles away
    Peralta Hacienda Park
    0.4 miles away
    Courtland Creek Park
    0.8 miles away
    Garfield Park
    0.8 miles away

    Places of Worship

    11th Avenue Buddha
    1.6 miles away
    Saint George Serbian Orthodox Church
    2.6 miles away
    Saint Marys Roman Catholic Church
    3.4 miles away
    Grace Cathedral
    10.6 miles away
    Misión San Francisco de Asís
    11.3 miles away

    Shopping

    Alameda South Shore Center
    2.3 miles away
    Eastmont Town Center
    2.5 miles away
    Pelton Plaza
    5.4 miles away
    Public Market
    5.7 miles away
    Epicurious Garden
    7.2 miles away

    Culture

    Norton Factory Studios
    0.6 miles away
    Rhythmix Cultural Works
    1.2 miles away
    Alameda Civic Ballet
    1.7 miles away
    Altarena Playhouse
    1.7 miles away
    Creative Framing & Gallery.
    1.8 miles away

    Restaurants

    El Grullense
    0.4 miles away
    Los Cocos
    0.4 miles away
    Colors
    0.4 miles away
    Cheri's Ice Cream and Deli
    0.4 miles away
    Nhu Lan Sandwich
    0.4 miles away

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    Google map of Mercy Retirement & Care Center

    Licensing

    This community is licensed by the state of CA. It is a very large-sized community with 160 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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