Mercer Hill at Doylestown

Overall Impressions: Mercer Hill is consistently praised for its beautiful community, welcoming and friendly staff, and the variety of activities available to residents. Many reviews highlight the top-notch care provided by the wellness team and the positive impact on residents' happiness and social life.

Accommodations and Amenities: The accommodations and meals, especially breakfast and lunch, receive high marks. The community offers a wide range of activities, including movies, exercise, and trips, contributing to a vibrant social environment. The facility's design and amenities, such as the garden area, are likened to an upscale resort, enhancing the living experience for residents.

Community and Staff: The staff at Mercer Hill is frequently mentioned for their caring and helpful nature, contributing significantly to the positive atmosphere within the community. Networking events and partnerships with care providers underscore the community's commitment to quality and collaboration.

Resident Experience: Residents and their families express satisfaction with the level of care and the quality of life at Mercer Hill. The community's efforts to facilitate smooth transitions for new residents, particularly those who are recently widowed or adjusting to living on their own, are well-received. The availability of diverse activities and the beauty of the surrounding area, including a large wooded area with a hiking trail, are notable highlights.

Concerns: While the majority of feedback is positive, there are concerns regarding the attention to residents' care needs at the assisted-living/personal care level. One review specifically criticizes the admission process for not thoroughly reviewing a potential resident's medical needs, suggesting a preference for revenue over care in that instance.

Recommendations: Many reviewers highly recommend Mercer Hill for senior living, citing the community's beauty, the staff's dedication, and the overall quality of life provided. The community is described as a place where residents can feel at home and happy.