Memphis Jewish Home

The reviews for the senior living facility present a mixed picture, with some reviewers praising the care and environment, while others express significant concerns about staff behavior, management practices, and overall resident treatment.

• Several reviewers criticized the professionalism and attitude of the staff, describing them as rude, unorganized, and treating CNAs poorly. Concerns were raised about the lack of compassion and patience from the staff, with one reviewer noting a dangerous lack of compassion and another highlighting a shocking incident where staff did not assist a resident who had fallen.
• Management practices were also a point of contention, with complaints about how staff are treated, high turnover rates, and a focus on profit over employee well-being. One review mentioned management twisting rules to their benefit at the expense of employees.
• On the positive side, many reviewers highlighted excellent care and communication, praising the cleanliness of the facility, the kindness of the staff, and the quality of the rehabilitation services. Some reviewers specifically mentioned the facility being the best they've experienced and appreciated the updates and care meetings provided by the staff.
• Concerns were raised about the facility being understaffed, with allegations of not having a doctor on staff and relying heavily on CNAs. One reviewer mentioned a lack of timely medication delivery and another discussed inappropriate medication practices.
• Food quality and dietary practices were criticized in one review, pointing out issues with meal temperature, taste, and adherence to dietary restrictions based on religious practices.

In summary, while some reviews paint a picture of a caring and well-maintained facility, others raise serious concerns about staff behavior, management practices, and the overall treatment of residents. Prospective residents and their families may want to consider these mixed reviews when making decisions about care.