Memory Lane Cottage At Tampa Palms

Memory Lane Cottage has received a variety of reviews highlighting the excellent care, cleanliness, and compassionate staff. Many reviewers have praised the facility for its attentive and loving care towards residents, especially those with memory loss. The new director, Kelly, and new department heads have been noted for going above and beyond expectations.

The community is described as having a home-like atmosphere, with a clean facility and a very caring and compassionate administrator. The staff-to-resident ratio is highly commended, ensuring personalized and intimate care. The outdoor space is always available for residents, and the open kitchen concept is appreciated for encouraging residents to eat.

However, there are criticisms regarding management being described as unprofessional and unorganized. Some reviews mention a lack of respect towards staff and a dismissive attitude towards complaints. Despite these criticisms, the positive aspects such as the facility's design specifically for memory care, the variety of activities, and the overall warm and inviting environment are frequently mentioned.

Several reviewers, including a social worker and a nurse, have expressed their confidence in the facility, stating it as a place they would recommend or choose for their own family members. The staff, including the activity director and the nurse named Carmen, have been singled out for their dedication and creativity.

In summary, Memory Lane Cottage is highly recommended by many for its exceptional care, welcoming environment, and dedicated staff, despite some criticisms regarding management practices.