Memory Care Of The Triad

The reviews for this senior living facility are mixed, with some highlighting positive experiences and others expressing significant concerns. A few reviewers commend the care and dedication of the staff, particularly noting that the administration is knowledgeable and capable of handling difficult behaviors associated with dementia. They appreciate the outings and activities provided for residents, stating that their loved ones are happy and well-cared for.

On the other hand, several reviews raise serious issues about the facility's management and staff behavior. Complaints include unprofessional conduct, neglect in patient care, and a lack of responsiveness to inquiries and concerns. Some reviewers specifically criticize the management style of the facility's administrator, describing it as unprofessional and inattentive to the needs of both residents and staff. There are also mentions of the facility being unclean and having issues with pests.

Concerns about the treatment of residents are prevalent, with allegations of residents being left unchanged for extended periods, being spoken to disrespectfully, and not receiving adequate assistance with daily activities. Additionally, there are reports of a high turnover rate among employees and difficulties in communication with the management.

Despite these criticisms, some family members of residents express satisfaction with the care provided, highlighting positive changes and attentive staff. They feel their loved ones are receiving quality care and appreciate the efforts of some staff members to create a welcoming and caring environment.

Overall, the reviews suggest a deeply divided opinion on the quality of care and management at this facility, with some seeing it as a caring and supportive environment for their loved ones, while others raise significant concerns about professionalism, cleanliness, and resident treatment.