Memory Care Of Simpsonville

Positive Reviews:

• Many reviewers express deep appreciation for the high level of care provided, especially for residents with Alzheimer's and those requiring a higher level of care.
• The facility is praised for its design, cleanliness, and the absence of unpleasant odors, creating a comfortable environment for residents.
• Staff members, from leadership to nurses and caregivers, are consistently described as loving, caring, and treating residents like family.
• Communication with families is highlighted as a strong point, with updates on residents' well-being shared regularly.
• The facility's ability to make residents feel loved and comfortable is frequently mentioned, along with the positive impact on family members' peace of mind.
• Several reviewers, including those who work at the facility, commend the positive changes and the sense of family among staff since Brookstone Terrace took over.

Mixed Reviews:

• One review mentions that the facility overworks and underpays its employees, indicating potential concerns about staff welfare.

General Observations:

• The facility is frequently described as beautiful, with great care taken to maintain its appearance and atmosphere.
• Activities and common areas are designed to engage and support residents, contributing to their overall happiness and well-being.
• The culture of excellence and the desire to hire the best staff are noted as key factors in the high-quality care provided.