Memorial Driftwood Nursing Center

Negative Experiences:

• Reports of neglect and humiliation, including an incident where a resident was told to eat breakfast before being changed after an accident.
• Claims of preventable health issues, including loss of a leg and part of a colon, attributed to inadequate care.
• Personal accounts of poor post-surgery care, including a case of contracting c-dif and being sent home without notice.
• Volunteers and visitors expressing concerns about the facility's environment and care standards.
• Instances of inadequate medical care, including improper monitoring of vital health metrics and neglectful responses to emergencies.
• Reports of missing personal items and suspicions of theft by staff members.
• Complaints about the quality of food, described as comparable to "jail food."
• Allegations of misinformation and cover-ups regarding patient records and incidents.

Positive Experiences:

• Some families report being extremely pleased with the staff and nurses, highlighting a supportive transition into the nursing home.
• Individuals noting the staff as always nice and cooperative.
• General praise for the facility being caring, clean, and staffed by respectful personnel.

Mixed Experiences:

• While some staff members, including nurses and physical therapy personnel, are commended for their care, overall management and facility conditions are criticized.