📞 Call for pricing and availability: (800) 780-8101
Medilodge Of Westwood
2575 N Drake Rd, Kalamazoo, MI 49007
For Pricing & Availability
(800) 780-8101To Reach a Resident
(269) 342-0206Estimated Pricing
Price Comparison
Medilodge Of Westwood Description
Medilodge Of Westwood is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Westwood, Michigan. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.8 out of 10 making it the 16th highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Kalamazoo
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Kalamazoo
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Community members contribute handmade items for residents.
- Residents are often seen smiling, indicating a happy environment.
- Staff is praised for being great, helpful, and for organizing the best activities.
- Improvements noted under new administration, highlighting care for residents, family members, and employees.
- Facility cleanliness and resident happiness are frequently mentioned positives.
- Staff, including management and HR, receive accolades for their dedication and customer service.
- New employees describe a welcoming and supportive work environment.
- Specific staff members are recognized for their exceptional care and assistance.
- Facility described as a safe and quiet environment with friendly staff and good customer service.
- Leadership is commended for understanding resident care and family needs.
Negative Reviews:
- Incidents of lost personal items with inadequate resolution.
- Some reviews describe the facility as poorly managed with issues in communication and care.
- Concerns raised about the facility's condition, staff behavior, and overall community atmosphere.
- Complaints about unaddressed safety concerns, such as lack of bed rails and inaccessible call buttons.
- Food quality and presence of bugs are mentioned as areas needing improvement.
Mixed Reviews:
- While some reviews highlight compassionate care, others point out failures in communication and follow-up, especially for distant family members.
- Staff is generally described as friendly and nice, but there are reports of unprofessional behavior and neglect.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Sept. 29, 1993
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 97
Total current residents: 80
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 25
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $19500
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-22 | 2023-06-14 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-22 | 2023-06-14 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-05-22 | 2023-06-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-22 | 2023-06-14 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-22 | 2023-06-14 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2023-05-22 | 2023-06-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-22 | 2023-06-14 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-05-22 | 2023-06-14 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-05-22 | 2023-06-14 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-22 | 2023-06-14 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2023-05-22 | 2023-06-14 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-05-22 | 2023-06-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-01-28 | 2022-03-01 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-18 | 2023-06-14 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-05-18 | 2023-06-14 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-05-18 | 2023-06-14 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2023-05-18 | 2023-06-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-05-18 | 2023-06-14 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-05-18 | 2023-06-14 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-05-18 | 2023-06-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-05-18 | 2023-06-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-18 | 2023-06-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-05-18 | 2023-06-14 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2023-05-18 | 2023-06-14 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2023-05-18 | 2023-06-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-05-18 | 2023-06-14 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-05-18 | 2023-05-18 | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-05-18 | 2023-06-14 | J | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-18 | 2023-02-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-05-18 | 2023-06-14 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-18 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-05-18 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-05-18 | 2023-06-14 | D | Quality of Life and Care Deficiencies | Provide care or services that was trauma informed and/or culturally competent. |
| 2023-05-18 | 2023-06-14 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-05-18 | 2023-06-14 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-05-18 | 2023-06-14 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-05-18 | 2023-06-14 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-05-18 | 2023-06-14 | D | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2023-05-18 | 2023-06-14 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2023-05-18 | 2023-06-14 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-05-18 | 2023-06-14 | E | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2023-05-18 | 2023-06-14 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2023-05-18 | 2023-06-14 | F | Administration Deficiencies | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. |
| 2023-05-18 | 2023-06-14 | F | Resident Rights Deficiencies | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. |
| 2023-05-18 | 2023-06-14 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2023-05-18 | 2023-06-14 | F | Administration Deficiencies | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. |
| 2023-05-18 | 2023-06-14 | F | Administration Deficiencies | Provide training in compliance and ethics. |
| 2023-05-18 | 2023-06-14 | F | Administration Deficiencies | Provide behavior health training consistent with the requirements and as determined by a facility assessment. |
| 2022-06-03 | 2022-06-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-06-03 | 2022-06-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-06-03 | 2022-06-28 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-06-03 | 2022-06-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-28 | 2022-03-01 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2022-01-28 | 2022-03-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-01-28 | 2022-03-01 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-28 | 2022-03-01 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-28 | 2022-03-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-01-28 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-01-28 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-01-28 | 2022-03-01 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-01-28 | 2022-03-01 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-01-28 | 2022-03-01 | D | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2022-01-28 | 2022-03-01 | F | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-01-28 | 2022-03-01 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-01-28 | 2022-03-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-28 | 2022-03-01 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-01-05 | 2021-01-14 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2021-04-22 | 2021-05-14 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-04-22 | 2021-05-14 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-22 | 2021-05-14 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-04-22 | 2021-05-14 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-04-22 | 2021-05-14 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-30 | 2020-12-01 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-10-30 | 2020-12-01 | E | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2020-10-30 | 2020-12-01 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-10-30 | 2020-12-01 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-10-30 | 2020-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2020-10-30 | 2020-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-10-30 | 2020-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. |
| 2020-10-30 | 2020-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-10-30 | 2020-12-01 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-10-30 | 2020-12-01 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-10-30 | 2020-12-01 | E | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-10-30 | 2020-12-01 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-30 | 2020-12-01 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-10-30 | 2020-12-01 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-10-30 | 2020-12-01 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-30 | 2020-12-01 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-21 | $60,267 |
| 2020-10-30 | $9,750 |
| 2021-04-22 | $9,750 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-04-13 | 30 |
What is in the Neighborhood
- The closest city is Westwood which is 1.2 miles away and has a population of 8,653 (very small town).
- The average income is $50,453, which is low compared to other zip codes.
- Weather
- The median age is 26.4 years old, very low compared to other cities.
- 4.01% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 4.58% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 22% Black or African-American, 4% Hispanic or Latino, and 68% White.
- The crime rate is 12.7 per 100 people which is very high compared to other cities.
- Violent Crime: 4.46 incidents per 100 people
- Property Crime: 6.15 incidents per 100 people
- Drug-Related Crime: 0.96 incidents per 100 people
- The average life expectancy in zip code is 78.93 years old, which is high compared to other zip codes.
- Air Quality: Good Days 118.0, Moderate Days 51.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
GFS Marketplace
1.1 miles awayNatural Health Food Center
1.3 miles awayAldi
1.5 miles awayHarding's Friendly Market
1.6 miles awayMeijer
1.9 miles awayTransportation
Kalamazoo
3.6 miles awayBus Stations
Metro/Bronco - Valley Dining
2.5 miles awayBus Loading Zone
2.7 miles awayMetro/Bronco - Western View
2.9 miles awayMMC Chemistry
2.9 miles awayMetro/Bronco - W. MIchigan Ave
2.9 miles awayBanks
Advia Credit Union
1.4 miles awayFifth Third Bank
1.4 miles awayPNC Bank
1.4 miles awayFirst National Bank
1.4 miles awayFlagstar Bank
1.6 miles awayHospitals
Kalamazoo Psychiatric Hospital
3.4 miles awayBronson Methodist Hospital
3.9 miles awayBorgess Medical Center
4.4 miles awayBorgess-Pipp Hospital
8.9 miles awayBronson LakeView Hospital
14.2 miles awayPharmacies
Walgreens
1.3 miles awayCVS Pharmacy
7.5 miles awayRite Aid
8.1 miles awayMeijer Pharmacy
9.1 miles awayChemist Warehouse
10.1 miles awayDentists
David T Brown, DDS PC
5.1 miles awayAspen Dental
7.3 miles awayParks
Frays Park
1.0 miles awayKalamazoo
2.4 miles awayNone Found
Shopping
Campus Pointe Mall
2.7 miles awayBronco Mall
2.9 miles awayMall Plaza
3.8 miles awayThe Crossroads Mall
7.1 miles awayCulture
Light Fine Arts Building
3.0 miles awayMiller Auditorium
3.0 miles awayDalton Theatre
3.0 miles awayNelda K. Balch Playhouse
3.0 miles awayWMU Esports Arena
3.4 miles awayRestaurants
Main Street Pub
1.3 miles awayOld Country Buffet
1.4 miles awayApplebee's
1.4 miles awayFinley's American Grill
1.4 miles awayHunan Gardens
1.4 miles awayGet exact pricing & check availability
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