Meadowlakes Retirement Village

Positive Aspects:

• Many staff members genuinely love their job and the residents, creating a positive environment.
• The building and apartments are described as nice and large, with some apartments having patios.
• Some employees go the extra mile, working double shifts and assisting with various needs.
• Performers and visitors have noted the facility's beauty and the warmth of the staff, highlighting the executive director's hard work and care for residents.
• Attention to detail and a focus on enhancing the lives of seniors were praised during a tour.

Concerns:

• There have been instances of COVID-19 spread due to not testing staff regularly.
• Issues with the nursing staff not administering medication on time, misplacing them, and lack of communication.
• The system for managing medications is outdated and not computerized, coupled with frequent staff shortages.
• Restrictions on outside trips and a very limited budget for activities have been reported.
• Some administrative issues were mentioned, including lack of follow-up on pricing and inadequate greeting of new residents.
• Reports of understaffing leading to long wait times for assistance, including a specific incident where a resident had an accident due to not receiving help in time.

Overall:

The facility has received mixed reviews, with many praising the dedication of certain staff members and the quality of the living spaces, while others have raised serious concerns about management, staffing levels, and healthcare practices. Prospective residents and their families may want to consider these factors carefully.