Meadowbrook At Agoura Hills

Positive Reviews:

• Many reviewers praise the lovely rooms, wonderful staff, and the variety of activities available, including crafts, education, religious services, and outings to beaches, shopping, and historical points of interest.
• The food is generally well-received, with one reviewer noting it is of restaurant quality.
• The care provided to residents, including those with special needs such as dementia, is highlighted as being compassionate and professional.
• The facility is described as clean, cheerfully decorated, and offering a good atmosphere.
• Management and staff, including the activity director and the director, are commended for their caring and competent approach.

Negative Reviews:

• One review criticizes the kitchen/dining situation, mentioning that food is often served cold and with long wait times, but notes that if this issue were resolved, their overall rating would improve.
• Another review strongly advises against the facility, citing poor service and care, inadequate nighttime staffing, and issues with medication administration.
• The same review also accuses the facility of false advertising, suggesting that the quality of service has declined under new management.

Mixed Feedback:

• While most reviews are positive, highlighting the staff's dedication, the range of activities, and the quality of care, concerns about specific operational aspects like the dining service and management changes indicate areas for potential improvement.