Mason Assisted Living & Memory Care

Visitors and family members alike have shared their experiences with Mason Assisted Living & Memory Care, highlighting the facility's beautiful and spotless environment, kind staff, and the active, happy residents. Many reviews praise the comprehensive care and the wide range of activities available, from painting classes to music and social events, which keep residents engaged and enjoying their time.

Several reviewers have noted the seamless transition for their loved ones into the community, whether moving in from home or transferring from another facility. The staff, including the sales director, executive director, and various team members, have been commended for their empathy, professionalism, and dedication to making the moving process as smooth and quick as possible, even under tight time constraints.

Feedback on the food and dining options is overwhelmingly positive, with mentions of delicious choices and desserts. The facility's decor and amenities, likened to those of a high-end hotel, alongside the warm and inviting atmosphere created by the staff, have made a significant impression on visitors and residents' families.

However, not all feedback is positive. One review questions the authenticity of the facility's recommendations, suggesting they come predominantly from professionals in the field rather than residents or their families. Another review criticizes the facility for sharing food with a sister facility and describes this practice as unsanitary. Despite these criticisms, the majority of reviews celebrate the community's vibrant life, the variety of activities, and the exceptional care provided by the staff.

Overall, Mason Assisted Living & Memory Care is highly recommended by most reviewers for its engaging environment, caring staff, and the quality of life it offers to its residents.