Mary Agnes Manor

Negative Reviews:

• Some reviewers describe the facility as "disgusting" with rooms that smell unpleasant. There are complaints about theft of residents' belongings.
• Issues with professionalism among aides and nursing supervisors have been mentioned, including unprofessional behavior and neglect.
• Concerns about cleanliness and the competence of the care provided, especially for those with memory loss, have been raised.
• There are reports of poor management and inadequate response to residents' needs, including a lost resident incident.

Positive Reviews:

• Many reviewers praise the staff, describing them as fantastic, caring, and like family. Specific staff members have been highlighted for their exceptional care and support.
• The facility is often described as clean, with a friendly atmosphere. The residents are said to support each other, creating a community feel.
• Some families have had positive experiences with the admissions process, noting that staff were helpful and kind in assisting their loved ones to adjust to assisted living.
• Several reviews recommend the facility highly, citing great people, administration, and overall care from A-Z.

Mixed Reviews:

• While some reviews highlight the excellent care and administration, others express dissatisfaction with specific aspects of management and care quality.
• There are conflicting reports about the facility's cleanliness and the professionalism of the staff.