Marwood Senior Apartments

Positive Reviews:

• Many reviewers praise the kindness and professionalism of the staff, particularly highlighting their knowledge and helpfulness.
• The building and apartments receive compliments for their beauty, cleanliness, and maintenance. Features like balconies and on-site amenities such as a hair and nail salon are appreciated.
• Residents feel loved and cared for by the management and staff, noting the efforts made to ensure safety and comfort.
• The community is described as peaceful, secure, and well-kept, with problems addressed courteously and expeditiously.
• Some reviewers have had positive experiences with the guest suite, finding it clean and quiet.
• The location and the sense of home and community are highlighted as reasons for satisfaction among residents.

Negative Reviews:

• One review criticizes the application process as unprofessional, describing it as a scam and expressing frustration over lost application fees and miscommunication regarding income requirements.
• Concerns about affordability for seniors on fixed incomes are mentioned.
• There are serious safety concerns from a former resident who reported unauthorized entries into their apartment, theft, and tampering with personal items.

Mixed Reviews:

• While many reviews are positive about the staff and management, there are significant concerns about safety and professionalism from a few reviewers.
• The proximity to Joint Base Andrews is seen as a downside by a resident due to noise, though the overall experience remains positive.