Marquis Tualatin Post Acute Rehab

The reviews for the senior living facility present a mixed picture, with some highlighting excellent care and others pointing out serious concerns. Positive feedback includes praise for the friendly and considerate staff, clean and professional environment, and a supportive culture that focuses on quality patient care. Many reviewers appreciate the kindness and attentiveness of the staff, noting that they treat residents like family and provide a comfortable, community-like atmosphere. The facility is also commended for its structured training and high retention rate among employees, contributing to a positive experience for residents.

However, there are significant concerns raised in some reviews. Issues include neglect, such as residents being left unattended after accidents and personal belongings going missing. One review mentions a resident being sent home in other people's clothing and missing items, suggesting management issues. Another serious complaint involves a lack of response to pressing the assistance button, leading to delays in care. There are also criticisms about the nutritional quality of meals and the overall rehabilitation experience, with one reviewer regretting their choice due to perceived inadequacies in care and nutrition.

Despite these concerns, many families express gratitude for the care their loved ones received, highlighting moments of kindness and professionalism that made a significant difference in their experience. The facility is described as clean, new, and well-run by some, with a great atmosphere and hardworking staff. The mixed reviews suggest that while many residents and their families have had positive experiences, there are areas in need of improvement to ensure consistent, high-quality care for all residents.