Marquis Tualatin Assisted Living

The reviews for Marquis Tualatin Assisted Living and its skilled nursing facility present a mixed picture, with many expressing satisfaction and gratitude for the care provided, while others highlight significant concerns.

• Several reviewers praise the staff's kindness, the quality of care, and the range of activities available for residents, including outings, bingo, puzzles, and movies. The facilities are described as clean, well-maintained, and welcoming.
• One reviewer specifically mentions the excellent care their mother received, attributing her reaching 100 years old in part to the care at Marquis Tualatin. They commend the staff for their love and dedication, especially during the pandemic, noting the creative solutions implemented to maintain communication between residents and their families.
• However, there are serious concerns raised about the quality of food, with complaints about meals being cold, unappetizing, and sometimes unsafe due to low nutritional value leading to health issues. One review criticizes the facility for not being equipped to provide hot meals to rooms and for the poor handling and organization of medications.
• Another critical review details a lack of prompt response to call buttons, inadequate training of staff, and a failure to follow through on required home safety checks after discharge. These issues raise questions about the facility's ability to meet the needs of residents with more complex care requirements.

Overall, while many families have had positive experiences with Marquis Tualatin Assisted Living, highlighting the caring staff and good facilities, there are significant areas for improvement, particularly regarding meal quality and the handling of medications and resident care needs.