Marquis Oregon City

Positive Reviews:

• Many reviewers praise the staff for being outstanding, loving, and truly caring for its patients and residents.
• Several experiences highlight the professionalism, kindness, and attentiveness of the staff, making patients feel respected and among friends.
• Facilities are described as clean, well laid out, and conducive to recovery.
• Some patients reported excellent rehabilitation services, with one noting significant improvement after a stroke.
• Family members appreciate the care their loved ones receive, noting that they feel loved and well taken care of.
• Employees express satisfaction with their workplace, citing a caring staff and a professional environment.

Negative Reviews:

• One review reports a serious concern about a patient's memory loss and lack of proper discharge care.
• Complaints about the facility not answering phone calls, cold food, and perceived rudeness and busyness of the staff.
• Concerns about understaffing leading to overburdened CNAs, long waits for help, and nurses not assisting.
• Issues with inconsistent care, including infrequent sponge baths, bed sores, and inadequate pain management.
• Some reviewers express dissatisfaction with the overall experience, citing inattentiveness and incompetence among the staff.

Mixed Feedback:

While many reviews highlight the compassionate and professional care provided by the staff, others raise concerns about the facility's responsiveness, staffing levels, and consistency in care. Prospective clients may want to consider these varied experiences when making decisions about care for themselves or their loved ones.